What are the responsibilities and job description for the Spa Reception / Locker Room Attendant position at The Lodge of Four Seasons?
Seeking charismatic guest service professional to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career, APPLY NOW!
Perks
Management Development Program, TEAM discounts and more!
About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
About the Role: The employee must be able to perform a wide variety of general maintenance tasks that one would find in a home environment. The employee should be able to work with little supervision and be able to plan and complete projects.
Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?
Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?
TEAM Benefits:
- 401k
- Health/Dental/Vision/Life/Voluntary Insurance
- Management Development Program
- TEAM and Travel Discounts
- Vacation/Well/Holiday Pay
- Career Advancement Opportunity
- Referral Bonus Program
- Tips
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
About the Role: Provide positive interactions between Spa guests and service personnel. Perform clerical duties, handle cash transactions, understand treatments, book appointments, and assist guests with locker room needs. Maintain cleanliness and stock amenities. Excellent organizational skills required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet guests and direct them to the appropriate area. Oversea reception area and assist guests with appointments to Spa personnel.
- Keep the waiting area stocked with brochures and necessary forms.
- Provide general information and answer customer questions about Spa services and policies.
- Answer the telephone, direct calls, and relay messages to Spa personnel or guests. Follow up on minor customer issues.
- Perform typing and secretarial duties for Spa personnel as needed.
- Set up and maintain necessary files.
- Maintain general and employee bulletin boards.
- Follow established cash handling procedures for monetary transactions (cash banks, checks, cash, credit cards, etc.) as outlined in the Company Policies and Procedures Manual.
SKILLS, ABILITIES, REQUIREMENTS
- Typing speed of 35 wpm and computer skills required.
- Ability to stand for the entire shift.
- Pleasant disposition and professional appearance to positively represent the Spa.
- Good verbal, written, and telephone communication skills; proficient in cash handling and appointment scheduling; ability to multitask.
- Hepatitis A vaccination required.
EDUCATION AND EXPERIENCE
- High School diploma or equivalent.
- Two years of computer experience is beneficial.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk or hear; frequently required to stand and walk.
