Life Enrichment/Activity Specialist

JOB FUNCTION: Support and live out values and mission of The Lodges Company. Develop, monitor and evaluate systems, programs and services that address needs of a very challenging and diverse resident population as well as the goals of The Lodges Company. Other tasks include:

• Passionate about living out The Lodges Company core values.
• Responsible for the experience of customers that enter the community. This includes the experience of new potential residents and their supports through tours.
• Develop and sustain relationships with Operations Manager, Director of Nursing, Maintenance, Direct Care Staff, and residents.
• Responsible for the presentation of the community to ensure the community is in good condition, and the appearance is welcoming, clean and organized.
• Lead, manage and accountability of team.
• Oversite of delegated lead responsibilities including scheduling, activities, food and supplies.
• Other duties as assigned.

POSITION CONTACTS:

• Develop good working relationships with entire community staff, company peers and leadership team.
• Support the Mission of The Lodges Company and establish good working relationships.
• Establish positive relationships with residents, guests, vendors and surrounding community.

Job Function: Other duties as assigned.

• Support the mission and values of The Lodges Company.

ESSENTIAL JOB FUNCTIONS & TASKS:

Estimated time.

• 40% - On-floor Engagement (CustX/Sat, CC)
• 30% - Inspire & Motivate (Lead-Rounds)
• 15% Direct Care (Labor # and Rounds)
• 10% Meetings & Admin
• 5% Expectations & Direction (Manage – VC, Metrics)

QUALIFICATIONS:

• Experience in Assisted Living preferred.
• Experience in Mental and Behavioral health preferred.
• CNA/ NAR or HHA Certificate preferred but not required.
• One of below preferred but not required:
  • Bachelor’s degree in healthcare administration, recreational therapy, mental health, behavioral health, psychology, Social Work or related field
  • Social Worker License; LSW, LGSW, LISW, LICSW
  • Licensed Professional Counselor (LPC)
  • Licensed Professional Clinical Counselor (LPCC)
  • MS in Clinical Mental Health Counseling
  • Certified Mental Health Coach
  • Mental Health Practitioner
  • Behavior Analyst
  • Other Mental Health experience
• Must live out company’s values and maintain values score of 4 .
• Must be able to pass a criminal and/or abuse background check, and drug screening.
• Reliable transportation to work.

SPECIALIZED KNOWLEDGE AND ABILITIES:

This position requires the incumbent to:

• Passionate in driving customer satisfaction
• Ability to lead, manage and hold staff accountable.
• Ability to reframe challenges to promote teamwork, problem solving and a positive culture.
• Excellent communicator.
• Excellent ‘people skills’ and a track record of using those skills effectively to promote a positive work culture.

PRIMARY PURPOSE:

This position is a Lodges culture champion that is highly engaged in the community and actively seeks out ways to nurture and bring the Lodges culture to life in a way that inspires, energizes and rallies other employees. The Life Enrichment/Activity Specialist is responsible for the customer experience of the designated community. Customers include staff, residents and any visitor, peer that enters the community. The position is responsible for overall resident satisfaction, is an executer and strong problem solver.