Case Manager

Job Summary

A Case Manager manages treatment services of assigned caseload including initial and ongoing coordination of care, program engagement, advocacy, behavior intervention, LOC transitions, aftercare, follow-up and discharge planning. Case Manager communicates on all aspects of patient care.

Duties and Responsibilities:

• Upon the client’s arrival and admission, conduct a case management interview with client to determine if there is a need for FMLA, Short Term Disability Insurance and if there are any pending legal issues. Will also obtain ROI for referent, family, EAP and/or employer. Ensure the client has notified the family of arrival.

• Request client records from previous provider

• Upload all ROIs into client chart and profile

• Obtaining signatures for AOR and to upload all AOR’s, VOB

• Complete an Initial Discharge/Aftercare Assessment

• Complete a Client Problem Checklist

• Contact the client's family to review the treatment program, explaining phone policies and other facility procedures, discussing the possibility of AMA, scheduling weekly client updates and answering any other questions presented. Also contacting referent to determine progress update schedule for client

• Send a Family Letter to family and a copy to the referent

• Schedule appointment 14 days from date of arrival for mid-treatment discharge plan and survey

• Complete Client Aftercare Planning, which includes:

• Develop aftercare plan with client

• Research aftercare treatment options for client

• Locate transitional housing if needed

• Locate AA/NA meetings in client’s home area

• Obtain required Return to Work signatures for client

• Fax or email discharge summaries and other treatment paperwork to aftercare resources

• Contact family and Treatment Consultant or referent to review aftercare plan

• Assist client with completion of exit survey

• Fax or email discharge summaries and other treatment paperwork to aftercare resources

• Contact family and Treatment Consultant or referent to review aftercare plan

• Assist client with completion of exit survey.

• Complete travel itinerary for client, ensuring that this information is printed and shared with the team including the patient,

• Complete notes in online system, with case management appointments, documenting the appointment in what was discussed and what you assisted the client with

• Facilitate community meetings

• Contact and correspond with authorized outside agencies and/or authorities regarding client’s admission as required.

• Coordinate with the business office regarding any related items for client such as payment for services, other amenities, or other payment or administrative issues.

• Coordinate airfare or other transportation prior to discharge.

• Aid families when discharged clients relapse and/or struggling.

• Assist in all aspects of treatment, complete intake if needed (training will be provided)

• Any other duties assigned

• Attend daily clinical staff meetings as required.

• Follow up with medical records requests, in regarding FMLA paperwork and any other documentation that is requested on behalf of the patient.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Retirement plan

Medical Specialty:

• Addiction Medicine

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• Any experience in the addiction industry as a case manager?

Education:

• High school or equivalent (Preferred)

Experience:

• Case Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $16 - $18