What are the responsibilities and job description for the Medical Office Receptionist position at The Macula Center?
Description
The Macula Center is an Ophthalmology practice servicing the Clearwater/Tampa Bay area with over 70 years of collective patient care experience. Our board-certified ophthalmologists provide unique complete eye care. We strive in ensuring all our patients are given exceptional care to the max, with warmth and genuine hospitality to make all our patients feel comfortable and at home.
To assist us in the care of our patients, we are currently seeking for a Front Desk/Receptionist to join our dynamic team.
- Book the Patient’s next visit
- Collect Patient's Deductible/Coinsurance or Balances as needed
- Collect payment and Dispense Over the counter supplies
- Request referrals/Authorizations from PCP when booking an appt, enter info into the PM system
- Answer and triage patient calls
- Scan necessary paperwork into MDI at check (scripts, TCD report, etc.)
- Process Patients payments through promptly pay now
- Balance batch at the end of the day
- Print promptly financial report at the end of the day
- Scan fee slips to TMC drive - “y” drive
- Monitor and Handle Patient MR Request from other physicians’ offices & scan to MDI
- Monitor & handle Ref Dr. Consults Evaluation from other physician’s offices, contact patients, make appointments, and scan documents into MDI
- Update advanced schedule as needed (triple bookings)
- Track and do inventory on all vitamins sold over the counter
- Cover check-in when out or at lunch and follow the guidelines for check-in listed above.
- Stack up/clean the coffee station
- Closing (turn off the tv, close the door, etc).
Requirements
Requirements include:
- Strong communication skills
- Computer savvy
- Must be able to multitask and work well under pressure
- Strong customer service
- Teamwork/Work well with others.
- Strong data entry and attention to detail.
- Strong organizational skills.
We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:
- Excellent health insurance benefits
- Generous 401k matching program with immediate 100% vesting
- Paid time off with immediate accrual
- Paid holidays available on day one
- Free counseling and support services
- Employee Perk Package
If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply!
#INDOTHER