What are the responsibilities and job description for the Dining Room Manager position at The Madison Club?
Job description
Are you a dynamic leader with a passion for hospitality and creating exceptional experiences? At The Madison Club, we are seeking a Dining Room Manager to oversee operations and ensure every detail of our dining room reflects the excellence our members deserve.
Position Summary
As the Dining Room Manager, you will report to the General Manager and play a key role in the day-to-day operations of our dining room. Your leadership will ensure seamless coordination and world-class experiences for our members and guests.
Key Responsibilities
- Member Experience:
- Deliver unparalleled service by anticipating member needs and fostering a welcoming environment.
- Oversee dining ensure every experience exceeds expectations.
- Build meaningful relationships with members to understand and tailor services to their preferences.
· Team Development:
- Recruit, train, and mentor a high-performing team dedicated to excellence in hospitality.
- Implement training programs to uphold service standards across all departments.
- Inspire staff with clear communication, support, and recognition of their contributions.
- Facility Oversight:
- Ensure the dining areas are impeccably maintained, clean, and visually appealing.
- Coordinate with maintenance and housekeeping teams to address issues promptly.
- Regularly inspect the dining area to ensure safety, functionality, and aesthetic standards are met.
- Continuous Improvement:
- Monitor member feedback and implement initiatives to enhance services and experiences.
- Stay informed on hospitality trends and best practices, incorporating them into clubhouse operations.
What You Bring
- A degree in Hospitality Management or related field (or equivalent experience).
- 3 years of leadership experience in hospitality, private clubs, or upscale dining operations.
- Exceptional customer service skills and a proven ability to connect with members and guests.
- Strong organizational and problem-solving skills with the ability to manage multiple priorities.
- A collaborative and team-oriented mindset, with a passion for mentoring and developing staff.
- Experience managing budgets
What We Offer
- A vibrant and supportive environment where your leadership will make a direct impact.
- Competitive salary and benefits package, with opportunities for professional growth.
- The chance to work with an exclusive membership community in a prestigious setting.
Be the Heart of Our Dining Room
The dining room is the center of connection and camaraderie. As Dining Room Manager, you will lead the charge in creating memorable moments and upholding the legacy of excellence that defines us.
Apply Now: Please send your cover letter and resume to azimmerman@madisonclub.org.
Step into a leadership role where your passion for hospitality and attention to detail will elevate The Club experience for every member and guest.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
Application Question(s):
- Are you able to work Tuesday - Saturday?
Experience:
- Restaurant management: 2 years (Preferred)
Work Location: In person
Salary : $55,000 - $60,000
