What are the responsibilities and job description for the Inspector position at The Manchester Hotel?
The Manchester Hotel
Kentucky poet Wendell Berry once said of his home soil, “What I stand for is
what I stand on.” The Manchester follows suit — a handsome monument built to Lexington Kentucky’s unbridled enthusiasm, warm Southern light, and full-galloped feeling.
Responsibilities:
- Check the condition and cleanliness of guest rooms, public areas, and back-of-the-house areas.
- Document and report any housekeeping issues, such as damage or missing items, to the appropriate Housekeeping Supervisor and Housekeeping Manager.
- Ensure that all cleaning supplies and equipment are properly stocked and maintained.
- Coordinate with the housekeeping staff to ensure all tasks are completed in a timely manner and according to standards set in place by the Housekeeping Manager and General Manager.
- Inspect guest rooms, bathrooms, and common areas for compliance with safety and health regulations.
- Train and supervise new housekeeping staff on cleaning techniques, safety procedures, and guest service standards.
- Conduct regular audits and spot checks to ensure quality control and consistency among housekeeping staff.
- Respond to guest requests and complaints regarding housekeeping services.
- Promote a positive image of The Manchester by maintaining high standards of cleanliness and guest satisfaction.
- Maintain accurate records and reports on housekeeping operations and performance.
Qualifications:
- Knowledge of carpet care, tile care, buffing machines, extractors a plus.
- Able to work a flexible schedule, as times needed vary based on occupancy.
- Must pass a background check.
Physical Requirements:
- Must be able to lift up to 50lbs and climb stairs numerous times daily.
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
- Must be able to bend down and get on and off floor numerous times per day.
Education/Formal Training:
- High School Diploma/GED
Experience:
- Experience a plus but not required.
The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm