What are the responsibilities and job description for the Seasonal - Host position at The Manchester Hotel?
The Manchester Hotel
Kentucky poet Wendell Berry once said of his home soil, “What I stand for is
what I stand on.” The Manchester follows suit — a handsome monument built to Lexington Kentucky’s unbridled enthusiasm, warm Southern light, and full-galloped feeling.
The Host / Hostess is the first employee to interact with arriving guests as they enter Granddam or Lost Palm. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.
Responsibilities:
- Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
- Maintains a positive, friendly attitude with co-workers and guests always.
- Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
- Reports to work on time and ready to work scheduled shift.
- Maintains a clean, orderly appearance of the restaurant service area.
- Fills in for multiple positions as needed.
- Delivers a prompt, accurate report of all income received during shifts worked.
Qualifications:
- Able to work flexible hours (nights, weekends).
- Responsible, dependable, punctual, adaptable.
- Detail oriented, behaves calmly and recognizes order within chaos.
- Superior communication skills; must be able to speak, read, and understand English.
- Clean and professional appearance.
- Basic math skills.
- Must pass a background check.
The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
