Director of Sales

Who We Are

Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel has 90 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. While our hotel falls under the Standard International umbrella, it will be positioned as a wholly distinct and separate concept from The Standard with a different market positioning, design aesthetic, and service culture.

Purpose of the Role

Our well-travelled hotel guests come to The Manner expecting a sophisticated environment including privileges to a list of amenities in an inviting atmosphere - making The Manner their house away from home. Our hotel guests will experience thoughtfully crafted and personalized accommodations to not only meet but transcend their expectations. As the Director of Sales you are responsible for the planning, development, execution, and overall management of sales programs consistent with, and supportive of, the overall business objectives of the hotel for both core and outer markets. The Director of Sales is responsible for attracting high-value clients, maximizing revenue, and maintaining our hotel’s prestigious reputation.

Responsibilities

• Develop and execute a dynamic sales strategy to maximize revenue across segments while preserving the integrity of the brand.
• Cultivate and maintain relationships with key clients, partners, and luxury travel agencies to drive repeat business and brand loyalty.
• Lead, mentor, and inspire the sales team, fostering a culture of excellence, accountability, and professional growth.
• Collaborate closely with Marketing, Revenue Management, and Operations to align sales initiatives with overall business goals and guest experience standards.
• Represent the property at industry events, trade shows, and client meetings, serving as a true ambassador of the hotel’s brand and values.
• Analyze market trends, competitor performance, and business intelligence to proactively identify opportunities and adjust strategies.
• Oversee the development of compelling proposals and presentations that reflect the sophistication and unique offerings of the property.
• Ensure all sales activities, reports, and revenue tracking are meticulously maintained, with a focus on accuracy and actionable insights.
• Uphold the highest standards of service and professionalism, ensuring every client interaction reflects the personalized and refined experience synonymous with our brand.

Qualifications

• Minimum of 5 years of senior sales leadership experience within the luxury hospitality sector, with a proven record of driving revenue growth and securing high-profile accounts.
• Exceptional relationship-building, negotiation, and communication skills, with the ability to engage confidently with discerning clients and industry partners.
• Strong strategic mindset with expertise in market analysis, forecasting, and developing innovative sales plans that align with business goals.
• Proven ability to lead and inspire a high-performing sales team while fostering a culture of excellence and accountability.
• Highly organized and detail-oriented, with proficiency in CRM systems and the flexibility to travel and represent the property at key domestic and international events.

Physical Requirements

• Ability to move, lift, carry, push, or pull up to 20 pounds without assistance.
• Requires prolonged standing, sitting, walking, bending, twisting, stooping, and reaching.
• Must have visual acuity, hearing, and manual dexterity for essential job functions.

Compensation & Benefits

• Salary: $160K–$180K per year
• Retirement: 401(k) with company match
• Time Off: Paid time off
• Perks: Travel discounts, commuter benefits, and technology reimbursements
• Insurance: Free basic life insurance and wellness programs. Medical, dental, and vision insurance
• Bonuses & Incentives based on performance