What are the responsibilities and job description for the Shift Supervisor position at The Maryland Center for Hospitality Training?
Job Description:
- Supervise and oversee the team during assigned shifts to ensure smooth daily operations.
- Handle customer complaints and resolve issues promptly.
- Train and mentor staff members, ensuring adherence to company policies and procedures.
- Maintain inventory and coordinate with the management team for supplies.
Requirements:
- High school diploma or equivalent.
- 2 years of supervisory experience, preferably in the hospitality industry.
- Strong leadership and communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.