Recreation/Park Facility Manager II (12401, Grade 24)

Description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner is seeking a Recreation/Park Facility Manager II to fill an opening within our Special Programs Division. This position will perform day-to-day management operations duties, coordinate assignments (including special projects), and set and evaluate program standards to assess effectiveness for Seniors 60 & better. The selected candidate must be creative, customer service oriented and able to work well in a team environment.

Please note the above salary range indicates earning potential for this position. Salary is commensurate with experience.

Examples of Important Duties

• Under direction, performs varied professional facility and recreation management work in managing the day-to-day operations and programs (i.e. personnel, programming, financial management, cost recovery, marketing, safety, maintenance, etc.) of the following senior activity centers:

• Camp Springs Senior Activity Center
• SAARC Senior Program
• Directly supervises two (2) career employees located at Camp Spring Senior Activity Center and SAARC Senior Program and several intermittent/part time employees.
• Develops advertising programs and community outreach to publicize, coordinates and markets facility services and promotes attendance. Manages and updates facility webpage for timely and accurate information of programs, classes, events, services and hours of operation. Directs others or writes articles, newsletters, news releases, flyers and advertisements.
• Manages and coordinates an operating budget which includes a revenue producing facility and programs. Prepares annual budget request, controls expenditures in accordance with approved budget and provides analysis and recommends alignment of funds for annual budget submission. Updates performance measures: provides quarterly projections to include revenues and expenditures with appropriate justifications based on operational forecast and maintenance requirements. Monitors revenue-producing programs and activities; procures equipment and merchandise. Solicits bids and price quotes from vendors and contractors; selects best offer and initiates purchase requisitions and checks requests. Tracks assets for the facility and reviews and recommends approval to pay vendor invoices for services rendered or products received.
• Manages the processing and maintenance of a variety of administrative records to include: payroll, employee records and timecards, cash reports, asset and equipment inventory, financial spreadsheets and monthly revenue reports. Reviews and approve cancellations and refunds; confirms the preparation and submittal of administrative reports.
• Provides assistance and general customer service to visitors; greets guests and explains rules, memberships and operations.
• Attends professional seminars to identify new programs, methods and equipment, which could be useful for facility; researches technical publications or other government agencies to identify trends or seeks information that would be useful to develop programs.
• Serves on the overall Senior Services Team.
• Serves as Chair of assigned senior county-wide special events such as the Senior Health and Fitness Day, Black History in Motion, or Centenarian luncheon.

Minimum Qualifications

• Bachelor’s Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
• Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.
• An equivalent combination of education and experience may be substituted, which together total six (6) years.
• Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
• Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
• Pass Commission medical exam.

Supplemental Information

Class/Specification Title: Recreation/Park Facility Manager II - 1858

Important Worker Characteristics:

• Considerable knowledge of, and skill in (1) facility management; (2) recreation management; (3) leisure services; (4) event planning; (5) program planning; (6) programming for seniors 60 & better; (9) safety and health regulations; (10) marketing and public relations techniques; (11) cash handling procedures*; (12) budget oversight/fiscal accountability*; (13) procurement procedures*; (14) facilities utilities management; and (15) enterprise business practices; (16) Commission organization, policies and procedures*. *Typically acquired or fully developed primarily after employment in this job class.

• Knowledge of, and skill in supervising staff including assigning or reviewing tasks, setting work schedules, and evaluating completed work.

• Skill and ability to (1) calculate fractions, decimals and percentages; (2) organize work efficiently; (3) provide courteous customer service; (4) prepare and market promotional materials; (5) handle complaints and conflicts; (6) organize multifaceted work programs and specialized projects that require contributions of multiple employees; (7) manage recreational programs; (8) handle emergencies; (9) resolve disputes; and (10) perform cardiopulmonary resuscitation (CPR) and First Aid; and operate Automated External Defibrillator (AED)*. * May be obtained after employment.

• Skill in problem solving to select, organize and logically process relevant information (verbal, numerical or abstract) to solve a problem. This includes skill in recognizing subtle aspects of problems and making recommendations and decisions. Example includes applying principles to solve problems with many variables.

• Skill in communication to understand verbal and written information (including facts, assertions and arguments), draw inferences, form hypotheses and develop logical arguments, and to express such information so that others will understand and, at times, be convinced or persuaded. Examples include reading and preparing routine reports and correspondence; and presenting information to groups of people.

• Interpersonal skills to interact with contacts in a businesslike, customer service-oriented manner; this includes skill in establishing and maintaining effective working relationships, working as a member or a leader of a team and mediating disputes.

• Skill in operation of (1) general office equipment; (2) computer including general office software and (6) specific enterprise software.

Working Conditions: Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, evenings, and weekends. On-call to respond to emergencies as required. Incumbents in this class must frequently remain in a stationary position, operate vehicles, communicate and exchange information with internal staff and the public, and occasionally lift equipment and other items weighing up to 49 pounds.

DIVERSITY STATEMENT:
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)M-NCPPC will make all efforts to reasonably accommodate you.