What are the responsibilities and job description for the Seasonal Part-Time Events Shift Manager position at The Maryland-National Capital Park & Planning Commission?
About Prince George's Sports & Learning Complex:
The Prince George's Sports & Learning Complex is a dynamic and versatile facility hosting a wide range of events, from sports competitions and expos to meetings and conferences. We are seeking a reliable and proactive Seasonal Part-Time Events Shift Manager to join our team and ensure the smooth execution of our diverse events.
Position Overview:
As a Seasonal Part-Time Events Shift Manager, you will play a crucial role in overseeing the day-to-day operations of various events held at our complex. This position requires a highly organized and adaptable individual who can thrive in a fast-paced environment and provide exceptional leadership and customer service.
Manage and supervise event staff, including assigning tasks, providing breaks, and ensuring adherence to event protocols.
Run shifts effectively, maintaining a shift log and providing regular updates to Event Managers.
Monitor overall event flow, ensuring timelines are met and addressing any potential issues.
Collaborate with Park Police to maintain a safe and secure environment.
Handle customer inquiries and complaints with professionalism and efficiency.
Troubleshoot and resolve problems that arise during events, demonstrating strong critical thinking and decision-making skills.
Work independently and make sound decisions with minimal guidance.
Adapt to the varying pace of different events, from fast-paced track meets to slower-paced gymnastics events.
Ensure the venue is clean, organized, and ready for each event.
Performs other related work duties and/or special projects as assigned.
Minimum Qualifications
Candidates must be at least 18 years of age, have a High School diploma or GED,and have a passion for people.
Complete an online application via this job posting.
Candidates will be interviewed by Events Management team members.
Employment is based on successful completion of the required interview and hiring process.
Knowledge and Abilities:
Proven experience in a supervisory or shift management role.
Strong leadership and communication skills.
Excellent problem-solving and critical thinking abilities.
Ability to work independently and make decisions under pressure.
Exceptional customer service skills.
Ability to navigate crowds and stand for extended periods.
Reliable and punctual with a strong work ethic.
A passion for sports and events is a plus.
Schedule:
This is a seasonal, part-time position primarily from December to May.
Heavy workload during indoor track season (December-March), with daily events.
Events from March to May are primarily on Fridays, Saturdays, and Sundays.
Flexible hours – Meaning Availability to work nights, weekends and holidays.
Compensation:
Starting pay rate: $17.00 per hour.
Benefits:
Flexible work schedule.
Opportunity to work with diverse groups of people.
Valuable experience in event management.
Ideal for sports enthusiasts.
Work at a dynamic and busy sports complex.
Supplemental Information
This position is a seasonal/part-time
Must successfully pass a complete background investigation and drug screening prior to hire.
Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)
M-NCPPC will make all efforts to reasonably accommodate you.
Salary : $17
