Collections Specialist (Call Center)

The United Firm | La Liga Defensora, APC dedicates its resources by helping thousands of clients with their immigration, criminal, personal injury, and employment law cases by providing excellent legal services. With our consistent and outstanding track record in representation and its growth, it is no question why The Matian Firm is a top firm for career opportunities. With collective years of experience, our firm is eager to help the community by finding the brightest minds to help the kindest hearts.

The Collections Specialist oversees the accounts receivable efforts of The United Firm | La Liga Defensora, APC monthly receivables. This position will partner with the Finance Team and the Legal Department to ensure those customer complaints and service downfalls are being addressed and mitigated to the best of our ability. The Collections Specialist will report directly to the Intake Director. This position plays an essential role in minimizing our financial Loss by implementing receivable, and collection procedures that reduce the amount of delinquency encountered.

Responsibilities:

• Monitor accounts receivable reports and update payment status information related to past due accounts.
• Data Entry for all accounts
• Reconcile the account receivables ledger to ensure that all payments are accounted for and properly posted
• Follow up with attorneys on an ongoing basis to track collection efforts and to respond to individual requests regarding account information and/or analysis
• Maintain client contact to resolve disallowances and ensure prompt resolution and payment
• Work closely with the Collections Manager and Management on firm reporting
• Verifies vendor accounts by reconciling monthly statements and related transactions

Qualifications:

• 2 years of collection experience in a law firm a plus
• Bilingual (English/Spanish) with full proficiency
• Excellent written and verbal communication skills
• Advanced experience in MS Word and Excel
• Familiarity with legal accounts software is desired
• Strong attention to detail
• College degree or equivalent years of experience
• Open to work weekends

Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry.

The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What is your desired hourly compensation?
• Are you authorized to work in the U.S.?

Education:

• High school or equivalent (Preferred)

Experience:

• Collection: 1 year (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Work Location: In person