What are the responsibilities and job description for the Barista, Part-Time position at The MC Hotel?
Barista, Part-Time
Reports to: Food & Beverage Manager, position is Non-Exempt
WHAT YOU WILL GET
- Paid Vacation & Sick Time
- Hotel discounts for you and your friends & family through Marriott and Aparium Hotel Group
- The position offers a competitive hourly rate of $15.13 per hour plus tips
WHO WE ARE?
Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.
The MC Hotel is part of Marriott’s Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.
The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE?
Your past experiences have led you to understand that there is an art science to the how and what a hospitality operation professional is responsible for. You delight in the smiles you share and the positive experiences that you create. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it is just natural for you to do so. Above all, it is your mission to spread joy to all you encounter when making their specialty drinks. You are energized through your interactions with people, and there is nothing that gives you more satisfaction thank making our customer smile.
THE ROLE
The Barista, reporting to the Food and Beverage Manager, plays a key role in delivering exceptional customer experiences. This position is responsible for educating guests on our drink menu, offering personalized recommendations, up-selling specialty items, and accurately taking orders. Success in this role requires strong customer service skills, expertise in brewing equipment operation, and the ability to work flexible shifts.
As a central point of contact within the hotel, the Barista will interact with guests and team members across all areas, so exceptional interpersonal skills and the ability to adapt to diverse personalities are essential. A key responsibility is ensuring that each drink order is organized and precise, as attention to detail directly impacts the guest experience and satisfaction. Your ability to create a memorable, flawless drink for every guest is crucial to their overall experience.
WHAT WILL YOU DO?
- Exemplify the company’s core principles of People, Place, and Character, consistently modeling behaviors that reflect our values of collaboration, intuition, and translocal hospitality.
- Ensure a guest-first attitude, exercising discretion and respecting the privacy of hotel clients and visitors.
- Present customers with our drink menus and provide knowledgeable answers regarding ingredients, preparation methods, and options.
- Take drink orders with precision, paying careful attention to customer preferences, such as coffee blends, dairy choices, and sugar ratios.
- Prepare beverages according to established recipes, maintaining high standards of quality and presentation.
- Serve drinks and complementary food items, such as cookies, pastries, and muffins, to enhance the customer experience.
- Accurately receive and process payments through both cash and credit card transactions.
- Maintain a spotless and organized bar area, ensuring cleanliness and orderliness at all times.
- Regularly check and ensure brewing equipment is functioning properly, promptly reporting any maintenance needs.
- Adhere to health and safety standards, ensuring compliance with regulations.
- Gather and communicate customer feedback to managers and contribute ideas for new menu items to continually improve the customer experience
WHAT YOU WILL NEED?
- Previous experience as a Barista or Server in a fast-paced environment.
- Proficient hands-on experience with brewing equipment and beverage preparation.
- Strong understanding of sanitation regulations and a commitment to maintaining a clean, safe work environment.
- Flexibility to work evenings, weekends, and holidays as required, in alignment with business needs.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
Salary : $15
