What are the responsibilities and job description for the Lawrence-Fresh Specialist (Produce) position at The Merc Co op?
Job Description
Job Description
Specialist : Produce
Job Summary
Co-op specialists work closely with department managers to consistently meet the needs of shoppers in a fast-paced service environment. Specialists are department leads. They assist the manager in reaching sales and profit goals established for the department, and monitor all established quality standards.
Produce Specialists report to the Produce Manager and collaborate to guide daily operations of their department. They purchase, receive, price, prepare, merchandise, and return produce and products. Specialists demonstrate exceptional communication skills, support department staff through providing training and problem solving, prioritize and delegate tasks, and assist in monitoring adherence to customer service standards, food quality, and equipment operation and safety standards.
Specialist Primary Duties & Responsibilities
- Collaborate with department manager to guide daily operations within the department
- Provide exceptional, prompt and friendly service in person and over the phone
- Calmly, courteously, and tactfully handle stressful situations and make a positive impression on staff and customers.
- Observe, adjust, and delegate tasks based on customer flow and department priorities
- Work with Manager to achieve cost, margin, expense and labor targets.
- Collaborate with the Manager to provide coaching, training and skills development within the team
- Support initiatives for improving department processes
- Act as point person when Manager is not on shift during severe weather, shoplifting and disruptive situations, troubleshooting or correcting mechanical failure of department equipment, and communicating maintenance needs
- Comply with safety procedures and identify unsafe conditions; report all safety risks to store management (ex : items in need of repair, customer or employee accidents, safety risks or issues including robbery, theft, or fraud).
- Gain and maintain knowledge of cooperative ownership and business model practices
- Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
- Stay current with present, future, seasonal and special promotions and ads.
- Willing to work weekends and holidays.
- Reports to work as scheduled and on time.
Produce Specialist - Duties
Physical Requirements, Working Conditions Equipment
90 degrees Fahrenheit.
Storewide Standards & Values
All co-op staff are expected to model and demonstrate the co-op's values of hospitality, inclusion, and accountability.
Essential Qualifications, Skills, & Experience
Preferred Skills & Experience
Salary & Benefits
About Us
Who says fresh, local and organic has to be exclusive? Not us. At The Merc Co op, we think that all of us, every parent and caregiver, every coach, every friend, every teacher and every kid are hungry for affordable, healthy, delicious food. Our co-op is on a mission to make sure that everyone in our community has access!
The Merc Co op is a grocery store owned by our community, not some corporate office 1,000 miles away. So, instead of focusing on Wall Street investors, we focus on what our neighbors want — nourishing everyone according to their budget and cooking style. We know how to get the best local food because we know our farmers by name. And, we’re passionate about giving back to our community because we know that good food is just the beginning of what we can achieve by working together. So, if you want the neighborhood gathering place for fresh, healthy and delicious food, our doors are wide open — to everyone.
Note : The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental location, and / or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.
Salary : $16 - $18
