What are the responsibilities and job description for the Executive Administrative Assistant – Real Estate position at The Meridian Real Estate Group?
Customer Service Super Star — Administrative Genius — Details Extraordinaire
Job Standards
Primary Objectives – What are the major objectives to be accomplished by the person in this job?
- Listing Input – Input and manage all listings in FMLS, MLS, Listing Concierge, Dash, CoStar, or any other listing platform used by the team.
- Contract to Close – Build, implement, and manage all systems for sellers, buyers, information management, and back office support
- Assist with database (CRM) management including data entry of contacts, sales pipeline management and data cleanup.
- Work with accountant and Team Leader to help maintain the books, track expenses, pay bills and payroll, assure the collection of commissions, maintain the budget, review all financial reports and always look for ways to improve profits
- Oversight of all contract dates and details through closing
- Create and maintain an Operation Manual that documents all systems and standards
Regular Work Activities – What are the most frequent and essential work activities of this job?
- Listing data entry and updates
- Creation of Brokerage Agreements, Offer Contracts, Lease Docs, Amendments etc.
- Standard Operational System development, implementation, and management
- Property and Market Research (as needed)
- Setting appointments (as needed)
- Vendor relations
- Bookkeeping (AR / AP) and budget review
- Oversight of all contract dates and details through closing
- Maintain and organize listing and contract documents and files in Dotloop System
- Coordination and photo shoots and sign installation for listings
Key Skills – What behavioral traits, attitudes, and skills are required?
- Strong written and verbal communication skills
- Ability to win people’s loyalty
- Exceptional organizational and project management abilities
- Basic understanding of bookkeeping
- Can read and understand lengthy real estate contracts
- The ability to measure the value/success of products/services used by Team
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Can work with high level executives, professional athletes and celebrities without being intimidated or star struck
- Desire to learn and grow as an individual and executive
- Strong desire to support and assist the Team Leader in becoming more successful
- Service-based attitude
- Works well in a Team environment as well as independently
People Contacts and Interactions – Who are the people this person will be in contact with and how often?
- Lead Agent – daily
- Agent Team – daily
- Tech Director – daily
- Buyers/Sellers/Vendors – daily
Compensation — What does this position pay?
- The starting salary will be commensurate with the candidate’s skill set and experience
Job Requirements
Experience, Training, and Education – What prior work and life experience will help the person in this role
succeed? (Education, industry specific, sales, administrative, management, customer service)
- High school graduate
- College degree in business and/or administration – preferred
- 1 to 3 years of customer service and management experience
- 1 to 3 years of administrative experience
- Real estate license
- Previously worked for a Realtor/Real Estate Company especially Coldwell Banker Realty – preferred
Narrative: This Executive Administrative Assistant is an individual looking to become an integral part of a very successful real estate company by managing all the day to day details. They have the inclination and skill set to build, implement, and manage multiple systems for maximum efficiency. He or she is deeply committed to completing tasks the right way with a high degree of quality. This person has immense focus and can do one thing for long periods of time as well as the ability to switch from one task to another quickly and efficiently. He or she works well both independently and interdependently.
This Executive Administrative Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success and to growing his/her own skills to develop into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional administrative team members to ensure all marketing, customer service, administrative and detail oriented tasks of the lead agent’s business continue to be completed with the highest standards, and with the maximum efficiency possible.
Send all resumes to john@themeridianway.com