What are the responsibilities and job description for the E-Commerce Specialist position at THE METAL WARE CORPORATION?
The Metal Ware Corporation is a privately owned company located in Two Rivers, Wisconsin. Metal Ware has been manufacturing consumer products for over 100 years. You may know us best through our brands such as NESCO, Chard, and Grizzly. We make many of our products here in our Two Rivers plant using injection molding, metal stamping and rotational molding equipment. We believe in supporting continued education, promotion from within and valuing a work life balance for its employees at all levels of the organization.
Mission Statement: To excel as a consumer products company that utilizes the best people and innovative processes to deliver the highest quality products.
Core Values:
Trust and Integrity: We are ethical, reliable, transparent, and honest towards the people we work with, and to our customers we service.
Innovation: We utilize consumer insights, emerging technologies, and creative thinking to provide solutions that exceed our customer’s expectations.
Teamwork: We work collaboratively in order to achieve a common goal. We are one company, one team.
Empowerment: We empower teammates by providing resources and opportunities that allow them to make decisions and solve problems.
Drive To Win: With focus on all core values, we will achieve our goals with passion, motivation, and ambition for the benefit of our teammates and customers.
Essential Duties and Responsibilities:
- Work directly with retail account representatives (e.g., Kohl’s, Wayfair, Target) to manage product listings, resolve issues, and improve performance.
- Ensure all product listings comply with retailer-specific requirements, including content, pricing, and promotional guidelines.
- Submit new product listings, pricing updates, and other content changes through retailer portals.
- Monitor and maintain inventory levels, coordinating with internal teams to ensure accurate stock information and prevent stock out or overselling.
- Assist in drop shipping operations, ensuring orders are processed efficiently and accurately.
- Audit and update product detail pages (PDPs), ensuring accurate descriptions, images, specifications, and SEO-optimized content.
- Upload and manage product assets (images, videos) on various retail and marketplace platforms.
- Work with internal teams to execute seasonal promotions, pricing updates, and product launches.
- Ensure product listings are properly categorized and optimized for searchability.
- Work within ERP systems to manage order processing, inventory tracking, and pricing updates.
- Assist in streamlining eCommerce workflows and identifying process improvements to enhance efficiency.
