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Program Director of Residential Services

The MH Group LLC
East Longmeadow, MA Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/21/2025

**Job Overview**

The MH Group LLC is seeking a highly skilled and experienced Senior Program Manager for Developmental Disabilities Services. This leadership role oversees residential services and programs, ensuring exceptional care and support delivery to individuals with developmental disabilities.

Key Responsibilities:

  • Leadership and Management: Provide strategic direction and oversight for residential services programs, fostering a culture of excellence and continuous professional development.
  • Program Development: Develop, implement, and evaluate residential programs and services to meet client needs and enhance quality of life.
  • Operational Oversight: Ensure efficient operation of residential facilities, including staffing, resource management, and compliance with health and safety regulations.
  • Quality Assurance: Establish and monitor quality standards and improvement initiatives, ensuring programs adhere to best practices and regulations.
  • Team Leadership: Recruit, train, and mentor program staff, promoting a culture of teamwork and collaboration.
  • Stakeholder Engagement: Collaborate with families, caregivers, community partners, and regulatory bodies to support program goals and client outcomes.
  • Financial Management: Oversee program budgets, ensuring cost-effective service delivery while maintaining financial integrity.
  • Regulatory Compliance: Ensure all residential programs comply with local, state, and federal regulations, implementing necessary policies and procedures.
  • Reporting and Documentation: Prepare comprehensive reports on program performance, client outcomes, and strategic objectives for senior leadership and stakeholders.

Requirements:

  • Bachelor's degree in Human Services, Social Work, Psychology, or a related field; a Master's degree is preferred.
  • A minimum of 5 years experience in managing residential programs for individuals with developmental disabilities.
  • Strong leadership and team management skills with a track record of leading successful programs.
  • In-depth knowledge of regulatory standards and best practices in residential services for developmental disabilities.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.
  • Strong analytical and organizational skills, including experience with budget management.

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