Billing Specialist (Hybrid)

Our client, a well-respected National law firm is seeking a Billing Specialist in its Chantilly, Virginia office to support the Firm’s growing practice.  Under the direction of the Senior Billing Manager, the Billing Specialist is responsible for assisting with the day-to-day operations of the Firm’s billing systems and processes and providing support as related to the successful preparation and submission of all client paper and electronic billing.   
 

DUTIES, TASKS AND RESPONSIBILITIES:

• Establish, foster, and maintain professional and collaborative relationships with Team Leads, business services personnel, and clients to ensure compliance with both Firm and client specifications.  
• Coordinate the prebill to final bill process as requested by the Senior Billing Manager.  Ensure Team Leads receive accurate prebills and they return their prebills in a timely manner.  Submit finalized bills/eBills in the appropriate template format by adhering to Firm and client specifications. 
• Configure and maintain electronic billing profiles with any assigned e-billing vendors including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines and proactively follow-up on acceptance of reduced/rejected invoices and timely payment.
• Collaborate with the Billing Manager regarding new client and matter billing set-up.  
• Communicate directly with Team Leads, their assistants and clients as requested, including following-up on ebilling revision and contacting clients as needed.  
• Respond to inquiries relating to billing and payment information.  Recommend solutions based on billing trends relating to realization. 
• Participate in continuous improvement of processes for own portfolio and for the Billing team by offering constructive recommendations and solutions, proposals, streamlined processes, and actively solving issues.
• Support the Billing Manager in the preparation of work in process and bills according to alternative fee arrangements with accuracy; ensures fee arrangement is in line with the client’s outside counsel guidelines, monitors fee caps, tier discounts and matter budgets.  Escalate and propose solutions when potential issues might occur (delayed billings, exceeding fee cap, etc.).
• Reconcile discrepancies and/or issues that may arise by conducting complex and detailed analysis of billing issues or problems.

SKILLS, KNOWLEDGE AND ABILITIES:

• Strong attention to detail.
• Excellent written and oral communication skills in English.
• Strong organizational and management skills and an ability to prioritize and complete simultaneous projects with minimal supervision. 
• Experience working independently, within cross-functional teams, in a collaborative, professional environment.  
• Exhibit high degree of initiative in order to manage multiple priorities in a fast-paced, deadline-driven, detail-oriented work environment, and ensure work is completed within strict deadlines.  Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
• Ability to act independently and make decisions within scope of the position’s responsibilities.
• Working knowledge of general accounting principles.
• Ability to function in a high-energy, fast-paced environment.

QUALIFICATIONS:

• Bachelor’s degree in Accounting, Finance, or Business preferred. 
• Three or more years progressive billing/e-billing experience preferably in a legal or professional services firm; or equivalent combination of education and experience.  
• Prior experience with BillBlast, eBilling, OrionLaw, and Aderant software or other similar business ERP or Accounting software preferred.