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Branch Manager - Chicago

The Military Veteran
Chicago, IL Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/12/2025

Branch Manager for PE-Backed Operating Company

Location : Chicago, IL (1 hour west)

Company Overview : Our client is a leading PE-backed platform consolidating home services providers across the United States. They have partnered with 30 local brands and are rapidly expanding their footprint.

The Opportunity : As the Branch Manager, you will be responsible for overseeing all aspects of a home service company, ensuring operational excellence, profitability, and customer satisfaction. You will provide strategic guidance, foster a positive and high-performing work environment, and lead a team of dedicated professionals. This is an exciting opportunity for a results-oriented leader to make a significant impact and contribute to the continued success of the organization.

Key Responsibilities :

  • Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives.
  • Collaborate with key stakeholders to set organizational goals and objectives, ensuring alignment with the company's vision and mission.
  • Oversee all operational functions, including service delivery, customer satisfaction, employee performance, and resource management.
  • Foster a culture of continuous improvement, driving operational efficiency and effectiveness throughout the organization.
  • Lead, mentor, and inspire a team of employees, fostering a positive and collaborative work environment.
  • Identify talent needs, participate in the recruitment and selection process, and support the professional development of employees.
  • Champion a customer-centric approach throughout the organization, ensuring exceptional service delivery and customer satisfaction.
  • Ensure compliance with all relevant regulations, industry standards, and safety protocols.

Qualifications :

  • 2 years proven experience in a leadership role, preferably within the home service industry or a related field. Prior experience in solar, landscaping, and pest control is a plus. Knowledge of home service regulatory requirements is a plus.
  • Strong business acumen, including sales and operations experience.
  • Excellent strategic thinking and problem-solving abilities.
  • Strong financial management skills, including budgeting and financial analysis.
  • Proficiency using technology to drive operational efficiencies.
  • Interpersonal Qualifications :

  • Customer service focus and mindset.
  • Exceptional problem-solving and conflict resolution abilities.
  • Highly organized and able to act quickly while still having attention to detail.
  • Maintains a high personal standard and exhibits a high level of integrity.
  • Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
  • Demonstrated ability to make sound decisions under pressure and navigate complex situations.
  • Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders.
  • Compensation :

  • Mid $200K to $300K OTE ($130-150K Base $130-150K Bonus)
  • Industry-leading benefits package
  • Salary : $130,000 - $150,000

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