What are the responsibilities and job description for the Mailroom Supervisor position at The Millennium Group, Where Service Matters?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Main Duties And Responsibilities
Main Duties And Responsibilities
- Serve as liaison between TMG's mail and office services team and client departments.
- Ensure safety and security procedures are followed always.
- Complete monthly reporting.
- Ensure all employee training is performed and at standard.
- Maintain records and files.
- Respond to client issues and ensure appropriate escalation processes are followed by communicating critical issues to Operations Manager without delay
- Prepare outbound courier shipments using computer or service providers.
- Process incoming and outgoing mail.
- Maintain time, volume, and delivery records.
- Ensure the highest levels of customer care.
- Order office supplies, maintain inventory of supplies
- Serve as facility Liaison
- Complete daily inspections of the building
- Other duties as assigned by customer and/or Operations Manager.
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.
