What are the responsibilities and job description for the Office Services Associate 7:30-4:30 position at The Millennium Group?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Responsibilities:
- *Ensure delivery of all mail, packages, and office supplies daily.
*Ensure all packages and accountable mail is tracked and signed for.
*Ensure effective, timely and communicated sweeps including a posted "Last Run of the Day" sweep.
*Ensure all mail and packages - via USPS, UPS (World Ship shipments, UPS online Campus Ship Shipments), are properly prepared and posted.
*Ensure all International shipments are properly packaged and shipped to include commercial invoice.
*Ensure all fulfillment requests are printed and mailed the same day as received
*Follow all quality assurance and quality control procedures
*Notify client contact when postage meter needs to be refilled and ensure meter is updated.
Coordinate any Priority Mailings - sort & prepare materials for mailing or shipping via USPS, UPS, etc.
*Maintain inventory of all necessary supplies.
*Man customer service window for employee personal shipments and maintain logs.
*Maintain all required logs for site operation.
*Other duties as assigned.
* Other duties as assigned by supervisor
Qualifications:
- * High School diploma or equivalent (GED).
* Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures.
* 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
* Excellent customer service skills; must possess a "can do" attitude.
* Excellent communication skills both verbal and written.
* Ability to effectively work individually or in a team environment.
* Competency in performing multiple functional tasks.
* Attention to detail.
* Ability to handle mail or hand cart, as well as flatbed.
* Must be able to lift up to 50 pounds.
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