What are the responsibilities and job description for the Office Services Associate position at The Millennium Group?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 40 years of success in the industry.
Overview:
We are looking for a bright and energetic individual with a go-getter attitude who is comfortable working in a fast-paced environment to join our team! This position supports and performs front desk, shipping & receiving functions as well as other various office services for our client.
Specific Duties and Responsibilities:
• Greet and welcome employees to the building.
• Efficiently check in visitors and notify their parties of their arrivals.
• Maintain a clean and presentable front desk and lobby area.
• Receive and sort mail and distribute mail to appropriate recipients or departments
• Prepare and process outbound courier shipments using computer or service provider's equipment such as UPS.
• Ensure delivery of outgoing mail to courier or post office.
• Serve as liaison for mail service for client departments. Make timely collection of outgoing mail. (letters, parcels, U.S. Postal, interdepartmental)
• Track and maintain records and logs of mailing.
• Sort & distribute incoming parcel shipments from USPS, UPS, DHL and FedEx mail.
• Postage machine: Maintain postage loaded on machine, request maintenance as needed
• Deliver boxes of paper to copy areas.
• Able to appropriately handle confidential and highly sensitive material.
• Perform daily restocking of coffee and tea supplies and rinsing of coffee machines
• Load, run and/or empty dishwashers as necessary
• Note pass-downs for Janitorial team in their communication binder
• Assist with on-site event/training room set-up, as needed
• Inventory mailing supplies
• Order general office supplies
• All other duties as assigned
QUALIFICATIONS:
• Minimum 2 years customer service and shipping/receiving related experience preferred
• Corporate reception or front desk experience a plus
• Strong customer service skills
• High school diploma or equivalent
• Postage Meter, UPS, FedEx, DHL knowledge a plus
• Experience with international shipping a plus
• 1-3 years' experience with Microsoft Software
• Ability to effectively work individually and in a team environment
• Excellent communication skills both written and verbal
• Ability to meet employer's attendance policy
• Ability to lift up to 50 lbs. on a regular basis
• Attention to detail.
