What are the responsibilities and job description for the Pantry/Mail Associate position at The Millennium Group?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Responsibilities:
- Responsible for maintaining pantries through out the building
- Responsible for inventory control of mail and shipment supplies.
- Assist with conference room setup and pantry upkeep
- Assist mailroom with mail & package delivery shipping and receiving.
- Deliver office supplies and copy paper.
- Deliver overnight mail.
- Placing all items in proper staging locations.
- Manually load and load vehicles.
- Placing delivered items in appropriate storage locations.
- Ability to sort items into categories according to established methods.
- Responds to client issues and ensures the appropriate escalation processes are followed by communicating issues to supervisor/manager.
- Enter activity data in logs, maintain records.
- Prepare and process outbound courier shipments using computer or service provider's equipment .
- Be responsible for proper billing of internal departments under their appropriate 5 digit code for postage etc.
- Other duties as assigned by site manager.
Qualifications:
- High school diploma or equivalent preferred.
- Minimum of 1-2 Mail/Pantry services related experience preferred with knowledge of commonly used Office Services procedures.
- 1-3 years experience with Microsoft Office Software (Word, Excel,).
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50 pounds.
- Copier knowledge will be helpful.
- Knowledge of using UPS, FedEx, DHL shipping methods.
- Assertive and resourceful; self motivated; willing to ask questions and take initiative be able to communicate clearly.
- Consistently demonstrates professional demeanor, appearance and attitude.
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