Director of Human Resources

Job Overview

Direct Human Resource tasks such as associate recruiting/employment, compensation, benefits, worker’s compensation, labor and associate relations, associate recognition programs and training for hotel associates. Ensure policy compliance, support the Company’s initiatives, and promote a positive associate culture. Maintain confidentiality to the extent possible in all Human Resources-related matters.

Duties & Responsibilities

· Plan and assign work of the Human Resources staff. Advise staff of formal policies and procedures.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert General Manager of potentially serious issues.

· Identify, recruit, and make hiring recommendations for all hotel positions.

· Screen interview and test applicants; coordinate background checks/references, and process applicable paperwork, etc.

· Oversee, recommend and administer all Company Benefit programs.

· Oversee the maintenance of accurate and up-to-date personnel files on all associates.

· Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process.

· Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.

· Conduct, document and analyze data from exit interviews, turnover statistics, absenteeism reports and etc. to identify trends, training needs, supervisory issues, etc., to improve associate satisfaction and retention.

· Create programs and events to foster a positive work environment for all associates. Assist other department managers with developing action plans based on feedback. Facilitate feedback sessions.

· Coordinate, support and administer all other initiates such as annual merit process, short term incentive process, benefit enrollment and communication, wage and hour surveys, etc.

· Support and administer an effective employee relations program.

· Research and investigate all workplace issues to discover facts, identify potential liability to the Company, and facilitate resolution.

· Support and promote the Employee Resolution process.

· Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. OSHA, EEOC, NLRB, DOL, and any and all Federal/State agencies)

· Conduct annual HR compliance/standards self-audit.

· Communicate and interpret all company and hotel policies and procedures.

· Review, develop and implement Company policies, HR policies, procedures and practices.

· Design and facilitate effective training and development programs for associates.

· Ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, and related management programs and initiatives.

· Coach Managers to create and maintain a work environment with high morale and productivity.

· Ensure worker’s compensation claims are properly documented and reported.

· Work with General Manager, and WC third party administrators on WC claim oversight and settlement negotiations.

· Ensure that there is an active safety committee at the hotel and that safety programs are implemented, and that associates are motivated to follow safety procedures.

· Submits required documentation in response to unemployment claims.

· Participate in unemployment hearings as needed.

· Act as a strategic business partner to departments on all business related decisions.

· Ensure that paperwork with completed documentation is thorough so the company’s position can be legally and effectively represented.

· Control expenses with in the HR department.

· Participate in the preparation of the annual operating budget and financial plans which support the overall objective of the hotel.

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Act on behalf of the Company for all hearings for DOL, EEOC, workplace employment issues, etc.

· Interact with outside contacts.

Qualifications & Requirements

· Minimum of five years of progressive human resources management experience

· Minimum of two years experience at an upscale property at a human resource manager level

· Able to collaborate effectively with other hotel employees and managers to ensure teamwork

· Able to resolve conflicts with supervisors and employees

· Familiarity with federal and California state laws

· Computer skills -Microsoft Office software (Excel, Word, PowerPoint, Outlook), ADP (working knowledge of tools and processes for monitoring and evaluating personnel data)

· Must maintain a professional appearance and manners at all times.

Other

· Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates.

· Thorough knowledge of human resources practices and procedures as well as considerable knowledge of state and federal laws and regulations pertaining to human resources matters.

· Ability to observe associates in the work place, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.

· Professional HR designation (PHR, SPHR or other) preferred.

· Bachelor’s degree preferred

· Must be able to communicate in English; read, write & speak.

· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with associates, vendors and third parties that reflects highly on the Company.

· Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting result, giving and receiving instructions, and training.

· Problem solving, reasoning, motivating, organizational and training abilities are used often.

· Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, ad variances are utilized frequently.

· May be required to work night, weekends, and/or holidays and extended hours for the FOL Season.

The above description is intended to describe the position in a general nature and is not considered an exhaustive list of responsibilities, duties or skills that may be required. Employees will be expected to perform any other job related duties as assigned.

Company Details:

Mission Inn Hotel & Spa is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Mission Inn Hotel & Spa prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.missioninn.com/privacy-policy

The Mission Inn Hotel & Spa is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at humanresources@missioninn.comto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Compensation & Benefits Details: An employee’s pay may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution, and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting and may be modified in the future. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law, regulations, or relevant ordinances.

We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, and a 401(k) Plan.

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Weekends as needed

Experience:

• Human resources management: 5 years (Preferred)

License/Certification:

• Professional In Human Resources (Preferred)

Work Location: In person

Salary : $130,000