Marketing Operations Manager (Hybrid - Mountain View, CA)

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.

We are seeking a contract Marketing Operations Manager with extensive knowledge and expertise in the Marketo platform. This expert will serve as the primary Marketo champion, responsible for providing advanced training, ongoing support, and best practice guidance to ensure that all team members quickly gain proficiency and maximally leverage Marketo's features during and after the migration from Eloqua to Marketo. This role is hybrid (2 days onsite and 3 days remote/week) in any of the following locations: Mountain View, San Francisco, San Diego and Los Angeles, CA or Plano, TX.

This role includes designing and executing complex B2B marketing campaigns, managing lead generation and scoring processes, and overseeing the integration of Marketo with other CRM systems. As an individual contributor reporting to the Campaign Operations Group Manager, this role will lead the migration of complex B2B marketing campaigns from Eloqua to Marketo, ensuring a smooth transition. The Marketo expert will collaborate closely with over 20 implementation managers, advising them on best practices and the specific nuances of building and maintaining effective campaigns in Marketo. The ideal candidate will possess superior project management skills, a keen attention to detail, and an ability to foster collaboration across teams, ultimately driving the successful adoption and optimization of the new technology within the organization.

Skills And Qualifications

• Proficiency with Adobe Marketo: Deep understanding and 5 years of hands-on experience with Adobe Marketo, including b2b campaign creation, lead scoring, email marketing, and analytics.
• Marketing Automation: Expertise in creating and managing complex marketing automation workflows to drive engagement and conversions.
• Lead Management: Strong skills in designing and optimizing lead generation, nurturing, and scoring processes.
• CRM Integration: Experience with CRM systems, especially Salesforce.
• Adobe Analytics: Familiarity with Adobe Analytics or other analytics tools to measure and optimize marketing performance.
• Email Marketing: Proficiency in email marketing best practices, including deliverability, A/B testing, and personalization.
• Data Analysis and Reporting: Strong analytical skills to interpret data, generate insights, and create comprehensive reports on campaign performance.
• Segmentation and Targeting: Ability to develop and implement detailed segmentation strategies for effective targeting of different audience segments.
• HTML/CSS: Basic knowledge of HTML and CSS for creating and troubleshooting email templates and landing pages.
• Project Management: Strong project management skills to oversee campaigns from planning to execution.
• Communication and Collaboration: Excellent communication skills for liaising with internal teams and external vendors. Ability to collaborate effectively with marketing, data engineers, analysts, content creators, sales teams, and other stakeholders.
• Problem-Solving: Strong problem-solving capabilities to troubleshoot technical issues and optimize marketing processes.
• Attention to Detail: High level of attention to detail to ensure accuracy and quality in all marketing operations.
• Privacy and Compliance: Knowledge of global privacy regulations (e.g., GDPR, CAN-SPAM) and best practices to ensure compliance in marketing activities.
• Adaptability: Ability to quickly adapt to new technologies, tools, and industry trends.
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.