Property Manager - Newport News

ABOUT THE MONUMENT COMPANIES:Since our founding in 1998, we have evolved to provide fully integrated real estate development, construction, and property management services to our clients across Virginia. Still owned and operated by its founders, our growth-oriented organization thrives on a collaborative, creative, and hard-working employee culture. Our firm is fully capable of performing and managing many types of construction projects--both new construction and rehabilitation or adaptive reuse, including multi-family, mixed-use, and commercial. Legend Property Group is our rapidly-growing management division.Here at Legend Property Group, we know that our employees are essential to our success. In addition to top pay and excellent benefits, we provide a great work environment where hard work is recognized and rewarded. We value our employees' ability to work independently and they enjoy being able to work without being micromanaged.Learn more about our company here:https://www.youtube.com/embed/Hw6pR6OPo1w

Benefits:In addition to having a fun and friendly work environment, we offer a full complement of employee benefits including health insurance, dental insurance, life insurance, short and long-term disability protection, vision insurance, paid time off, paid holidays, free parking in designated lot, and a 401K (where the company matches a defined percentage of the associate's contributions to help fund retirement savings!).The Role:The Property Manager oversees all operations at their assigned properties. The PM is directly responsible for the day-to-day implementation of company policies, procedures, and programs to ensure a well-managed, well-maintained community. The PM ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains a supportive environment for all residents; and manages site staff and their duties.Essential Job Functions:

• Collaborate with other staff members to carry out various projects at your community
• Manage critical collection related deadlines
• Actively involved in rent collection, receipting, and court process
• Write letters, and prepare legal notices to residents, distribute all company or community issued notices
• Working knowledge of principles and practices of property management record keeping with an understanding of resident ledger analysis.
• Actively involved in and/or oversees preparation and processing of lease paperwork.
• Efficient and timely processing of all required administrative forms and reports.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents that need to be escalated.
• Courteous, efficient handling of resident inquiries
• Communicate professionally and effectively with prospects and residents, as well as coworkers
• Work with other property management and maintenance staff to ensure turned units are ready for re-leasing and move-in
• Utilize excellent problem solving, listening, and deductive reasoning skills
• Deliver top-notch service to help insure the highest level of customer satisfaction and retention possible
• Be knowledgeable of lease terms, specifications, and all community-specific policies
• Utilization of the Yardi System to gain insight into key community metrics
• Work with Marketing & Technology Specialist to market your community effectively
• Assist with market studies to gain an understanding of the market
  
  

Performance Essentials:

• Highly motivated: Driven by performance and sales. Enjoys creatively helping prospective tenants.
• Communication and contact: The ability to communicate respectfully and effectively with direct reports, superiors, colleagues, and residents orally and in writing.
• Independence: The ability to complete tasks thoroughly without constant supervision.
• Time management: The ability to prioritize, organize work efficiently, and make productive use of all time to ensure all essential tasks are completed.
• Logical: Utilize excellent problem solving, listening and deductive reasoning skills.
  
  

Requirements:

• Valid Driver's License and the ability to have and maintain a driving record that is deemed acceptable by the company's insurance carrier to drive a company vehicle and/or drive a personal vehicle on company business (may be required depending on the assigned property)
• At least 2 years property management or leasing experience
• High School diploma or equivalent
• Proficiency in Microsoft software such as Excel, Word and Outlook email
• Current Fair Housing certification is a plus!
• Yardi software knowledge is a plus!