What are the responsibilities and job description for the IT Digital Delivery Lead position at The Mosaic Company?
The IT Digital Delivery Lead is responsible for leading the deployment, maintenance and improvement of business applications and systems. Responsibilities will include all deliverables (estimates, designs, configuration / development, deployments) meeting timelines and quality standards. In addition, this person will provide subject matter expertise in the Sales, Distribution, and Digital Customer Experience areas, which includes providing solution alternatives and estimates, gathering, and interpreting of requirements, and designing, documenting and delivering solutions.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
What will you do?
Lead assigned portions of and / or participate in the development, analysis, prioritization, and organization of specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
Translate non-technical requirements into highly technical specifications
Manage the set-up and configuration of systems
Implement best practices for scalability, supportability, ease of maintenance, and system performance
Manage and maintain overall solution architecture, scalability, and integrity
Define solution limitations and requirements
Work with Architects to ensure all systems integrate into the solution's technology stack
Communicate the solution context and intent and align development stakeholders on the technical direction
Work with vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs
Establish and enforce standards as part of the solution roadmap development
Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
Develop and maintain technical documentation (processes, designs, etc.)
Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
Serve as the subject matter expert for solution development in the assigned area
Provide mentoring and coaching to junior team members. Serve as the first reviewer for work performed by junior team members
Other job duties and projects as assigned.
What do you need for this role?
Bachelor's in Computer Science, Business or related field is required.
5 years SAP SD experience in implementing projects and supporting solutions
3 years Salesforce Administrator experience for Sales / Service Cloud, Experience Cloud
5 years of hands-on project experience in the design, configuration / development, and delivery of business process solutions
Knowledgeable in Salesforce Marketing Cloud and Data cloud will be considered an asset
Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
Strong knowledge of business processes, and how data and software applications support those processes
Strong computer, hardware, software, and analytical skills
Proven ability to assess business needs and translate them into relevant solutions
Strong understanding and knowledge of the principles and practices associated with packaged and / or SaaS applications
Knowledge of agile methodologies and frameworks such as Kanban preferred
Strong proficiency in estimation and planning
Strong verbal, written, listening and presentation communication skills
Strong organizational skills and attention to detail
Ability to work with employees at all levels of the organization
Demonstrated proficiency in conflict resolution
Ability to track and remove impediments
Demonstrated problem solving techniques and strong analytical skills
Solid interpersonal skills with the ability to work as part of a collaborative team across the organization
Ability to adapt to a continually changing business and work environment and manage multiple priorities
Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Teams
Technical Certification(s) within Software Development discipline or Software Application is preferred
Mosaic is a pay for performance company. The salary range for this role is $105,000 - $145,000. Total compensation is based on performance and contribution.
PDN-9e32e904-4260-4d5f-9b1a-e74860fa6514
Salary : $105,000 - $145,000
