Demo

Entrylevel Desktop Support Technician

the_mx_group
Willowbrook, IL Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/19/2025

ABOUT THE ROLE :

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

Come join one of the Best Places to Work in Illinois as our new desktop support technician. While you’ll be primarily responsible for desktop support, you’ll frequently assist with network services and server management, gaining experience with all aspects of our IT infrastructure. You’ll become familiar with multiple computing and hosting environments, engaging with higher level tasks as your skills progress.

WHAT WE’RE LOOKING FOR :

  • Excellent customer service and communication skills
  • Experience in Windows Server, Linux or macOS environments
  • Good terminal command skills, scripting is a plus
  • Basic understanding of core networking principles
  • Strong multitasking abilities
  • 50 lb. lifting capability

Tech we work in (familiarity with any of the below topics is a plus) :

  • Windows and macOS workstations
  • Windows and Linux servers
  • Active Directory domains
  • VM environments, on-premises and hosted
  • Website and application hosting (IIS, Apache, nginx, SQL)
  • Network equipment such as firewalls, routers, managed switches and Wi-Fi networks
  • Network services such as remote desktop, file sharing, printing, email, DNS and VPN
  • CI / CD / CM systems
  • SAN / NAS storage systems
  • VOIP PBX and telephony
  • Above all, we are looking for an energetic individual who is eager to learn and has a natural inclination toward computing. If you are the type of person who has technology projects at home, and likes to learn out of sheer interest in the topic, then you’ll be at home here.

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