What are the responsibilities and job description for the Bilingual Legal Intake Specialist position at The Nagler Group?
Our client, a distinguished New Hampshire law firm, is seeking a Bilingual Legal Intake Specialist to join their Client Services & Intake department! This role serves as the first point of contact for potential clients, conducting interviews, gathering case details, and managing the intake process in a fast-paced, high-volume environment.
Key Responsibilities
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Key Responsibilities
- Respond to calls and emails from potential clients.
- Manage the intake process from initial contact to client assignment or decline.
- Conduct phone and in-person interviews, documenting case details accurately.
- Ensure confidentiality and maintain client information in the database.
- Participate in regular team meetings for collaboration and training.
- Bilingual in English and Spanish.
- 1-2 years of experience in a legal or office setting (preferred).
- Strong communication, organizational, and multitasking skills.
- Proficient in Microsoft Office and willing to learn new software.
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