Client Support Specialist

If you have experience in support roles where you’ve excelled at troubleshooting, resolving issues, and providing excellent service, we want to hear from you! We are currently looking for a Client Support Specialist to join this great organization. This is a full-time, temp-to-hire opportunity that offers a chance to build a rewarding career!

What You’ll Do

• Client Interaction: Work directly with clients to fulfill requests, troubleshoot issues, and build lasting, meaningful relationships.
• Account Management: Verify all account data and maintain accurate, confidential client information.
• Timely Responses: Respond to client inquiries and requests in a professional, courteous, and timely manner.
• Problem Solving: Help clients resolve challenges by stepping back, analyzing the situation, and finding the best solution.
• Accuracy & Attention to Detail: Ensure everything is processed with precision, especially when managing payroll data or other sensitive information.
  
  

Qualifications

• Previous experience in helpdesk support, technical support, customer service, or related roles is highly preferred.
• Strong problem-solving skills and the ability to communicate complex issues in a clear, understandable way.
• Ability to handle multiple tasks and prioritize effectively.
• A passion for delivering excellent client service and building strong relationships.
• Strong computer proficiency.
  
  

If you're looking for a fulfilling, long-term career and have the skills to make a difference, apply today to become part of this growing team! This Client Support Specialist role is temp to hire located in Northampton, with a starting pay rate of $21.00 -$24.00 per hour, based on experience. The hours are Monday - Friday 8:30-5:00.

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