What are the responsibilities and job description for the Poker Dealer position at The Nash Casino?
Are you ready to be part of an exciting new venture? The Nash Casino is now accepting resumes for a variety of positions as we prepare to open our doors in early 2025. This is your chance to get in on the ground floor and be one of the first to join our dynamic team! The estimated start date for the position will be in January/ February 2025.
JOB SUMMARY: Poker Dealers are responsible for the proper operation of their game, exchanging chips for cash, calculating payoffs for wagers and providing exceptional guest service while maintaining a professional demeanor with guests.
JOB RESPONSIBILITES:
JOB RESPONSIBILITES:
- Ensures integrity of games for both the players and The Nash Casino.
- Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction
- Accurately exchange chips for cash.
- Maintain the flow of the game and ensure that the rules are followed.
- Calculates odds for payments.
- Properly operates and conducts games in a professional manner
- Compliance with all gaming regulations.
- Protect gaming equipment and The Nash Casino assets.
- Compliance with all customer service programs implemented by The Nash Casino.
- Positive and professional appearance
- Promotes positive public relations.
- Performs other duties as assigned.
- Promotes outstanding guest relations.
- Maintains harmony among Team Members and resolves grievances.
- Performs all duties in accordance with The Nash Casino policies and applicable regulatory requirements.
- Promotes excellent customer relations by acknowledging, greeting, and conversing with customers who are actively playing the games.
EDUCATION AND EXPERIENCE:
- Must be knowledgeable and ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
- Must be at least 21 years old.
- 2 year's experience preferred and must be able to pass an audition.
- High school diploma or general equivalency diploma (GED) preferred.
- Internal candidates must have been in their current position for at least six months and have no active disciplinary action during the last six months.
- Must be able to obtain and maintain a valid New Hampshire gaming license.
- Must be able to work a variety of shifts, this includes day, swing, late-night, weekend and holiday shifts as scheduled.
- Must pass all pre-screening and background checks.
PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to move in and around the entire facility throughout the entire workday.
- Must be able to stand or walk for extended periods of time.
- Must be able to repeat the same movements.
- Required to use close, distance, color, peripheral, depth, and ability to focus.
- Ability to handle small parts and manipulate objects.
- Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment.
- Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person & over the phone.
- Must be able to answer all inquiries and provide assistance and information in a clear, professional and accurate manner.
- Reading, writing, simple arithmetic, mathematics, good color vision, speaking, understanding, hearing, sitting, standing, lifting, bending, working under pressure, and working rapidly for long periods.
- Must be able to access and interpret information on computer screens.
- Must be able to bend, stoop, crouch, kneel, twist, balance, and work the entire property; to include the ability to tolerate changes in temperature.
- Must be able to work in an environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment.
- Must be able to lift and carry up to 35 pounds with or without assistance and respond to visual and aural cues.
- Requires the ability to distinguish letters or symbols, colors, and eye hand coordination.
- Works well with a team and independently.
The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
