Temporary director of operations

The Nathan Wenzel Team at Howard Hanna is seeking an organized, detail-oriented, and tech-savvy Temporary Director of Operations to maintain seamless team operations during the current DOO’s maternity leave. This individual will oversee day-to-day tasks, manage administrative responsibilities, and provide operational support to the team leader and agents as well as the other admins.

Key Responsibilities:

Administrative Coordination

• Attend and manage multiple weekly meetings
• Maintain and address all email communications promptly, including your own email inbox and also the team leader’s inbox
• Monitor physical mail, intercepting and handling items where possible to reduce workload for the team leader
• Oversee digital filing and organization of important documents

Client & Transaction Management

• Monitor any changes to required forms, and communicate those changes to other team members.
• Oversee and audit the database, ensuring timely updates, lead assignments, and data accuracy by other team members.
• Schedule client showings

Team Support

• Manage and order office supplies in conjunction with another team member, including gifts, stationery, and marketing materials.
• Proof and approve social media posts, newsletters, and other team communications.
• Host Zoom meetings, send team invitations, and manage calendars.

Marketing & Listing Support

• Create, edit, and proof MLS listings, property brochures, and marketing materials in conjunction with the team’s agents and other admins.
• Coordinate with photographers for image editing or virtual staging as needed.
• Analyze marketing opportunities such as mailings and sponsorships, as directed by the team leader.
• Assist in updating client-facing materials like home guides and process handouts if needed.

Leadership & Strategy

• Audit team workflows to ensure standards are met.

Qualifications

• Experience: 1 or more years of experience in operations, administrative coordination, or a similar role (real estate experience preferred but not required).
• Skills: Strong organizational, project/time management and prioritization, and communication skills; would be a bonus if candidate has proficiency with real estate tech platforms like Matrix, TransactionDesk, Canva, Google Meet/Zoom, and CRM systems.
• Attributes: Strong attention to detail, proactive/resourceful problem-solver, and team player with leadership capabilities.

Job Types: Part-time, Temporary

Pay: $23.00 per hour

Expected hours: 22 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Do you have any real estate-related job experience? If so, please describe.

Experience:

• Administrative: 1 year (Preferred)

License/Certification:

• Real Estate License (Preferred)

Ability to Commute:

• Rochester, NY 14618 (Required)

Work Location: Hybrid remote in Rochester, NY 14618

Salary : $23