Bank Teller

The National Bank of Malvern is seeking a full-time Teller as part of the Retail Banking team. The

National Bank of Malvern has been at the heart of the Malvern community for over 135 years. We are a small community bank with two branches. We care about our customers, our community, and our team here at the bank. We are looking for a self- motivated individual who exhibits ability and enthusiasm as well as the desire to be promoted within the company.

Position Title: Teller

Business Unit: Retail

Reports To: Varies Based on Assignment

Position Overview: This position is primarily responsible for providing customers with timely, courteous, and professional paying and receiving services. The candidate promotes, maintains, and balances daily transactions and performs various operational duties. The candidate provides the highest quality of service to every customer.

Primary Responsibilities:

• Provides timely and courteous service by processing transactions in a professional and efficient manner.
• Answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.
• Promotes the bank’s culture of community by pro-actively greeting customers, identifying, and offering customer service and product needs.
• Maintains daily transactions and balances to them according to established schedule by researching outages and balancing a drawer accurately and timely without assistance.
• Performs various operational and other related duties as assigned
• The National Bank of Malvern is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education: High School or GED

Minimum Years Experience: 1

Required Skills:

• Excellent customer service skills
• Excellent cash handling skills
• Excellent communication skills, both written and verbal
• Ability to perform in a fast paced and or changing environment
• Ability to use general office equipment
• Ability to use equipment such as a coin sorter/counter, currency counter and an encoder
• Ability to use a personal computer and job-related software
• Driver’s license; ability to travel between branches when required

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person