Valet Attendant

Description

The First National Center & The National Hotel, Autograph Collection – Oklahoma City

A historic icon reimagined, The First National Center stands as the crown jewel of downtown Oklahoma City. Originally built in 1931, this breathtaking Art Deco masterpiece has been meticulously restored, seamlessly blending its rich past with modern luxury. Spanning over 1.1 million square feet, the property is a vibrant mixed-use destination featuring The National Hotel, Autograph Collection, Stock & Bond steakhouse, Tellers Italian restaurant, The Great Hall bar, The Library of Distilled Spirits, luxury retail, premier event spaces, and The First Residences at First National, which offer upscale living with unparalleled amenities in a truly historic setting.

At the heart of The First National Center is The National Hotel, Autograph Collection, a premier luxury destination housed within this architectural masterpiece. Featuring 146 elegantly designed guest rooms and suites, The National blends historic elegance with modern sophistication, offering an unparalleled experience with world-class dining, bespoke accommodations, and exceptional service. As part of the Autograph Collection by Marriott, The National is more than just a place to stay—it’s a destination rich in character, artistry, and history.

Both The First National Center and The National Hotel are driven by a passion for excellence, innovation, and world-class hospitality. Whether visiting for business, leisure, or a special occasion, guests are immersed in a one-of-a-kind experience where history meets modern-day luxury. For those who take pride in maintaining and enhancing an architectural masterpiece, this is an opportunity to be part of something extraordinary.

POSITION SUMMARY:

Greeting and receiving customers with the highest quality customer service. Responsibilities include parking guest cars, assisting with luggage and belongings, and providing transportation in the Company vehicle. After parking the vehicle, the valet attendant will run back to their station and be prepared to assist the next patron.

RESPONSIBILITIES:

· There are two different Valet Station locations, and our Valet associates may be scheduled at either location.

· Directs traffic of vehicles at hotel or restaurant entrance. Secures taxis/transportation for guests/visitors.

· Assists guests with luggage. 

· Parks guest vehicles and secures vehicle. Safely and securely parks the customer car and provides the fastest possible return time.

· Responsible for recording the guest’s information on the valet ticket and the location/parking spot the car was parked.  Must use the correct color of ticket.

· Returns rental vehicles for guests. 

· Completes errands/deliveries for guests.

· Answers questions about the hotel or restaurant and surrounding areas.

· Provides gracious and professional service in an efficient manner. Perform all job duties toward the goal of maximizing guest service.

· Conduct oneself in a professional manner with the awareness that all actions and communications are within guest view.

· Maintain a professional appearance and uniform standards.

· Responds graciously to guest service issues and reports the situation to management.

· Remembers that safety is always first. Runs fast but drive slowly. 

· Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. 

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

· Ability to maintain a valid driver’s license with a clean driving record (MVR)

· Able to drive stick shift transmission preferred but not required. 

· Thorough knowledge of local areas and roads. 

· 3 years’ experience driving vehicles. 

· Strong understanding of the English language. 

· Ability to communicate effectively with others both verbally and in writing. 

· Provide excellent customer service and maintain a professional demeanor. 

PHYICAL DEMANDS:

· Exert physical effort in lifting/transporting at least 50 pounds. 

· Push/pull carts and other equipment up to 250 pounds. 

· Endure various physical movements throughout the work areas. 

· Must be able to stand and exert well-paced mobility for up to 4-hours in length.

· Running up to 500 yards, up to 50 times a day or more.

· Entering and exiting customers vehicles up to 50 or more times daily

· Willing to work outside in all types of weather. Shifts will not be cancelled due to inclement weather and all associates will be required to attend their scheduled shifts.

EXPERIENCE:

· Previous valet, and/or customer service experience preferred. 

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

· Comfortable, closed toe, non-skid shoes.

· Mut have a clean driving record and be 21 or older. 

· With no more than one moving violation over a 2-year period

· Must pass annual MVR screen.

Salary : $10