Operations Program Coordinator

Madison, Wisconsin, United States

#Li-Onsite

The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

Saving the land and water on which all life depends requires all of us. Keeping all of us organized, informed, on track and in touch is an important part of The Nature Conservancy’s role in protecting the planet – and the primary responsibility of the Operations Program Coordinator. From your seat at command central – the reception desk in our beautiful new office on Madison’s Capitol Square – you will help achieve big conservation goals through attention to detail, genuine interest in people, a strong work ethic and a comfort level going with the flow.

As part of the Business and Culture team of the Wisconsin Business Unit, the Operations Program Coordinator will be responsible for performing multiple administrative functions for the Wisconsin Business Unit. They will be responsible for managing the Madison office operational needs including reception, mail, vendor coordination, and liaising with staff and the building owner to support facility needs and maintenance. In partnership with the Business and Culture Director and the Culture and Operations Manager, the Coordinator will play a key role in planning and implementing two annual in-person staff retreats and will schedule the Business Unit’s weekly all staff virtual meetings.

The coordinator will partner with project teams in the field, the Culture and Operations Manager, and maintenance vendors to ensure the Business Unit’s vehicle fleet is operational. They will work across geographic boundaries to serve as the accounts payable lead for two or more Midwest Division Business Units and will partner with the Wisconsin finance director to support cyclical finance administrative tasks. They may provide support for cross functional Business Unit needs that require data entry, managing project calendars and proactive internal communication.

The coordinator will be a key contact for the full Wisconsin team of 55 staff members, applying established processes and practices to improve effectiveness for the team. Tasks will include scheduling and coordinating logistics for team meetings, workshops, webinars, and trainings; updating databases; and purchasing, assembling, mailing, and tracking program materials. The coordinator will work cooperatively with Conservancy staff, providing information necessary to make decisions and solve problems, and they may communicate on behalf of their supervisor and the department’s leadership with internal and external sources, including staff, vendors, donors, the public, and businesses in order to coordinate arrangements, convey information, and ensure successful execution of program goals. They will coordinate activities with multiple variables, set realistic deadlines and manage timelines.

The coordinator will be based full-time in the Madison office and the starting salary range is $26.20 - $27.80 per hour and onsite parking is included as a benefit of this role.

Are you looking for work you can believe in? Do you enjoy making sure projects and spaces work well and look good? Are you a person other people seek out when they need a little help? And do you want to bring those qualities to work for nature? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. We’re looking for someone with strong organizational and communication skills and an inclusive mindset to join a diverse, multi-disciplinary team. Specific responsibilities include:

• Managing the Madison office operational needs including reception, mail, vendor coordination, and liaising with the building owner to support facility needs.
• Planning and implementing two annual all staff retreats.
• Scheduling the Business Unit’s weekly all staff meetings.
• Ensuring that the Business Unit’s vehicle fleet is operational by tracking and distributing registration and insurance renewals as well as supporting cleaning and maintenance needs.
• Serving as the accounts payable lead for two or more Midwest Division Business Units.
• Partnering with the Wisconsin finance director to support cyclical finance administrative tasks.
• Providing support for cross functional Business Unit needs when capacity needs arise.
• Making day-to-day decisions within the scope of work assignments and prioritize work independently.
• Identifying routine problems and utilize existing resources for resolution, referring difficult questions and problems to supervisor.
• Demonstrating sensitivity in handling confidential information.
• Financial responsibility will include purchasing, processing invoices, contracting with vendors, interacting with mail house services, and assisting with budget tracking.
• Serving as a team member for assigned projects.
• Travel and work flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is diversified and may not always fall under established practices and guidelines.
  

• Bachelor’s degree and 1-year experience OR equivalent experience and learned expertise.
• Experience organizing time and managing diverse activities to meet deadlines.
• Experience performing one or more administrative processes.
• Experience working and communicating with a wide range of people.
• Customer service skills and focus.

DESIRED QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Experience managing the operational needs in an office environment.
• Experience conducting financial administrative tasks.
• Ability to analyze information for the purpose of coordinating activities and solving problems.
• Database skills, including managing and tracking data.
• Experience in calendar management.
• Multi-lingual skills and multi-cultural or cross-cultural experiences are appreciated.
  

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

This position requires a valid driver's license and compliance with TNC’s Auto Safety Program.

Employees may not drive Conservancy-owned/leased vehicles, rental cars, or personal vehicles on behalf of the Conservancy if considered "high risk drivers." To learn more about the Auto Safety Program, visit https://www.nature.org/en-us/about-us/careers/recruitment/ under the FAQ section.

Employment in this position will be contingent upon completion of a Vehicle Use Agreement, which may include a review of the prospective employee's motor vehicle record.

The starting pay range for a candidate selected for this position is generally within the range of $26.95 - $28.65 hourly rate. This range only applies to candidates whose country of employment is the USA. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.

To apply for job ID 56158, submit your materials online by using the Apply Now button at https://careers.nature.org/. Need help applying? Visit our recruitment page or contact applyhelp@tnc.org.

Our recruiting process is a rolling interview process to ensure we engage applicants in a timely manner. This means we review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.