What are the responsibilities and job description for the Patient Care Coordinator position at The Neuropathy Treatment Clinic of Oklahoma?
The Neuropathy Treatment Clinic of Oklahoma is a fast paced, high energy specialty clinic that is growing at a quick rate. As a staff we are committed to giving our patients an “over the top” experience when it comes to empathetic care, effective treatment therapy and exceptional friendliness.
Duties & Responsibilities
- Greet Patients as they arrive
- Answer Phones/Take Messages
- Check Voicemails & return calls from over the weekend
- Follow up on Referrals that are received via fax
- Book Consultations over the phone
- Manage schedule for providers
- Communicate with CNA’s if there are any patient cancellations or late arrivals
- Collect Payments & co-pays
- Create charts and enter in new patient paperwork
Skills Required
- Extremely efficient, organized, and resourceful
- Must be flexible and able to function well in a fast-paced environment
- Great interpersonal skills to deal with many personalities
- Strong decision-making skills
- Ability to pivot and solve problems/challenges throughout the day
- Excellent verbal and written communication skills
- Attention to detail with appropriate follow-through
- Pick up software quickly and proficiently
- Excellent customer service skills, excellent attention to detail
- Must have a presentable and professional appearance
- Must have strong attendance and should be reliable
Hours
- Monday – Thursday 7:00am-4:00pm
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Family leave
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Medical Specialty:
- Neurology
- Pain Medicine
Schedule:
- Day shift
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- receptionist or scheduling: 1 year (Required)
- Microsoft Office proficiency: 1 year (Required)
- Computer Skills: 1 year (Required)
- Customer Service: 1 year (Required)
Ability to Relocate:
- Oklahoma City, OK 73142: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18