Interventionist Supervisor

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help ur neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Supervisor will provide direct home-based interventions to address risk factors, increase protective factors and ensure the safety of families. Supervisor will also provide guidance and direct supervision related to the program model and ACS prevention standards.

Salary $67,711.17 - $71,511.17

Responsibilities

Responsibilities

• Report to assigned Assistant Vice President.
• Provides home-based clinical treatment utilizing the Functional Family Therapy – Therapeutic Case Management (FFT-TCM) model to assigned caseload of up to 5 cases and provides coverage for staff’s caseload as needed.
• Manages the extensive travel requirements involved in serving families in their homes.
• Supervises 4 interventionists and 1 care navigator. Applies and is adherent to NYF Coaching and Mentoring Model to support staff development and completes the performance evaluation process. Leads weekly group supervision.
• Train with FFT-TCM consultants to work towards supervisor certification.
• Conducts assessments including intakes, review of referral information, identifying and engaging key participants, identifying relational patterns, and individualized treatment planning.
• Engages families to sign for services and completes intakes with families within the required ACS timeframes.
• Participates in all required agency, model and stakeholder trainings, individual and group coaching and staff meetings.
• Applies and is adherent to NYF Coaching and Mentoring Model to support staff development and completes the performance evaluation process. Leads weekly group supervision.
• Provide guidance and direct supervision of staff’s implementation of the FFT-TCM model. Ensures that team adheres to model expectations and implement with fidelity including the timely completion of progress notes, session planning guides, session impact scales, appointment notes, intake and discharge assessments in the Care4 documentation system.
• Consistently meets all program and model Key Performance Indicators (including session pacing, required casework contacts, successful client outcomes, timely completion of Family Assessment Service Plans, data entry in all systems, etc.). Participates in case reviews and Continuous Quality Improvement meetings.
• Identify and address family risk factors that give rise to possible child removal, ACS involvement, and out of home placement due to continued referral behavior or new risk/safety factors. This includes the completion of safety plans and incident reports if necessary.
• Maintains clear, concise and timely documentation of treatment efforts in progress notes and Family Assessment and Service Planning (FASP) that demonstrate compliance with the FFT-TCM model and supervisory review feedback.
• Manages the extensive documentation requirements in all databases (Care4, Connections, PROMIS & Evolv) to successfully comply with mandates from agency, ACS and model.
• Identify community-based resources for families, collaborate and build relationships with stakeholders/providers (i.e., ACS, schools, doctors, mental health providers, courts, etc.) to monitor participation in services and accompany families to appointments if needed.
• Conduct interviews and onboard new staff. This includes, but is not limited to: teaching new and current staff how to complete paperwork and leading shadowing opportunities.
• Responsible for reviewing data and tracking Key Performance Indicator’s, completing a monthly Program Monitoring Report (PMR) and participating in monthly PMR meetings.
• Responsible for assignment of cases to staff. Develops improvement plans such as logs and Corrective Disciplinary Report. Assesses probation extensions for new hires.
• In coordination with the AVP: interview, make hiring decisions, and onboarding of frontline staff.
• Completion of supervisory reviews to ensure that all safety and risk concerns are addressed in documentation and any supervisory review feedback from prior month(s) is addressed.
• Collaborate with other agency programs and support departments. Liaise with ACS stakeholders.
• Respond to email correspondences in a timely manner.
• Participate in FTC, ERC, CSC, STC, as needed. Support with Office of Preventive Technical Assistance (OPTA) consultations.
• Participate in agency leadership seminars and trainings including: Sup College and Case Aid college.
• Be well-versed in safety protocols, opening and closing protocols and review incident reports.
• Promotes staff engagement and a positive work environment to support in maintaining staff morale.
• Models appropriate professional behavior, boundaries, and time management.
• Provides 24/7 coverage during the week and participates on a weekend on-call rotational schedule.
• Responsible for ongoing active participation towards clinical licensure if not licensed. If licensed, provides access to licensure clinical supervision to eligible staff and runs Licensure Group Supervision as needed.
• Other duties as assigned.
  
  

Qualifications

Other Requirements:

• At least one year of experience as an FFT-TCM interventionist or FFT/FFT-TCM Therapist and/or at least one year of leadership experience.
• Two years of relevant experience.
• High adherence to the model and positive feedback from FFT consultant if there is experience in the model.
• Knowledge of ACS Standards and protocols.
• An understanding and commitment to complying with the New York State Central Register of Abuse and Neglect protocol (requirements to report any suspected abuse, maltreatment or neglect of any child).
• Experience with and willingness to work with culturally diverse population.
• Strong understanding and the ability to implement the following:
• Family safety planning
• Risk and Safety assessments
• Crisis Management
• Incident Reporting
• Completion of FASPs
• Be proficient in Microsoft Word, Microsoft Teams, Excel, PowerPoint, Internet, Email, and Data entry systems (e.g. Connections, Evolv, Care4)
• Excellent verbal and written skills.
  

Preferred Requirements

• Certified FFT-TCM Interventionist
  
  

Required Core Competencies

• Good leadership and interpersonal skills.
• Interest in pursuing leadership opportunities and learning leadership responsibilities.
• Takes initiative.
• Accountability and open to ongoing evaluation, feedback and supervision of his or her work.
• Ability to engage clients and be strengths focused.
• Ability to problem-solve and make decisions.
• Willingness to advocate for caregiver, youth, and family.
• Ability to manage stress and self-care.
• Ability to maintain high level of self-awareness.
• Ability to receive and execute feedback in a timely manner.
• Ability to be comfortable with cultural differences; to relate in ways that are respectful, strength-focused, and culturally sensitive.
• Ability to work well as part of a team.
• Good time management and organizational skills
• Ability and experience to on-board new staff and support existing staff.
• Ability and willingness to work with the Supervisor to ensure team overall adherence and fidelity.
• Has the following attributes: flexibility, positivity, perseverance
  
  

Education Required

Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution