What are the responsibilities and job description for the Tri-State Area Sales Executive position at The New York Mets?
Job Description:
The Premium Experience Manager is responsible for driving the long-term growth and retention of premium membership account holders. This includes successfully securing renewal commitments and providing elite service to high-yield accounts to increase our premium membership base in the Tri-State Area.
Key Responsibilities:
The Premium Experience Manager is responsible for driving the long-term growth and retention of premium membership account holders. This includes successfully securing renewal commitments and providing elite service to high-yield accounts to increase our premium membership base in the Tri-State Area.
Key Responsibilities:
- Deliver exceptional customer service to maximize premium membership renewal percentages.
- Achieve new business sales goals through upselling current accounts, referrals, and cross-selling premium ticket packages and luxury suites.
- Meet or exceed established sales, renewal, and revenue targets.
- Develop and implement innovative sales strategies to generate new business opportunities.
- Collaborate with the sales team to foster a positive and productive work environment.
- Attend sales and service team meetings and training sessions to enhance skills and knowledge.
- Establish and maintain strong relationships with corporate partners and local businesses.
- Provide education and support to account holders on key ticket functions and services.
- Maintain accurate records in CRM and Tickets.com (TDC) Ticketing System.
- Address account holder inquiries and requests in a timely and professional manner.
