Demo

Journeyman Voice Engineer

The Newberry Group
Tampa, FL Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/5/2025

Job Description

Job Description

Who We Are…

Today’s leading government agencies are putting their trust in Newberry Group, and for good reason.

Newberry brings strength to our clients, from the inside out through :

  • client intimacy and superior quality,
  • presence and accountability in our relationships, and
  • integrity and innovation at the forefront of everything we do.

Newberry Group is a professional services firm, providing information security compliance, governance, program / project management, and mission critical project-based consulting to public sector clients nationwide.

The strength of our company is a direct reflection of our highly skilled and talented workforce.

Job Summary

Newberry Group seeks a Journeyman Voice Engineer with the ability to support the GSMO-II program’s Joint Communication Support Element (JCSE) within our DISA end-client. In this role, the Journeyman Voice Engineer will be responsible for providing technical expertise for daily operations and maintenance of systems; Effectively troubleshooting, isolating, and resolving technical problems to minimize system downtime; Assisting with preparing and maintaining technical documentation, drawings and related artifacts; Support implementation of routine updates, approved upgrades and engineering or design changes; and Help to isolate and resolve technical issues and problems that impact multiple networks, systems, and devices.

Location

Full-time onsite at MacDill AFB, Florida

An active DoD Secret clearance is required to start.

Responsibilities include :

  • Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
  • Must have experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
  • Willingness to cross train and support multiple technologies in an operational environment including SATCOM, Network, VDI / Virtualization.
  • Support the system adherence to industry standards, DOD standards, DOD policies, DOD instructions, DOD directives, cybersecurity policies, and best commercial practices.
  • Utilize ticketing systems for detailed documentation of outages and network change activities.
  • Provide technical problem resolution for a wide range of voice / network infrastructure problems or anomalies.
  • This position requires flexibility to support 24x7 Network Operations including 12 hour shifts as required.
  • Minimum Qualifications to be considered for the job :

  • Current DoD 8570 IAT Level II certification (CompTIA Security ce, CCNA Security, CySA , etc.)
  • CCNA required.
  • Education : HS Diploma and 5 years of experience
  • Clearance :  Secret
  • Benefits and Perks

    In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more.

    The Newberry Group, Inc. is an Equal Opportunity Employer – EEO / AA / Disability / Veterans.

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