What are the responsibilities and job description for the Store Leader position at The Normal Brand?
The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Kansas City located at Country Club Plaza and we want a hard working, personable, goal-oriented Store Leader. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.
Responsibilities
Job Types: Full-time
Responsibilities
- "Our goal is to make peoples' day better, sell clothes, and have FUN!"
- Inspire, develop, and lead team to drive and excellent customer experience and revenue
- Manage revenue, and payroll
- Recruit, hire, and retain store team
- Implement high customer service standards throughout the store and team
- Create, maintain relationships with our guests
- Encourage suggestive selling to maximize revenue
- Monitor inventory levels and communicate specific replenishment needs to HQ
- Maintain a clean store and merchandise to Normal standards
- Gives constructive feedback to District Leader on all aspects of the business
- Mentor, develop team through clear communication
- Make a schedule that is adequately and efficiently staffed to business needs
- Educate and train team on product knowledge
- Participate in weekly calls with peers and District Leader
- Embrace an environment that is respectful in communication
- Responsible for securing store
- 5 years retail apparel management experience
- Eager to learn through feedback and solve problems in a fast-paced environment
- Proficient communication skills with HQ and store team- verbal and written
- Strategic Thinking and Planning skills
- Self-starter
- Independent, goal oriented, data driven, competitive, and positive energy
- Inventory integrity
- Time management and merchandising abilities
- People person - approachable, friendly
- Proficiency with Microsoft Word, Excel and Google Drive
- Ability to adapt quickly to new systems and processes
- Change agent
- Flexible availability, nights, weekends and holidays
- Multi-unit Store Manager
- 6 years of retail management experience
- Fashion/apparel industry experience
- Passion for making people happy
- Proficiency with Shopify and Shopify POS
- Strong integrity
- Excellent fashion sense
- Self- Awareness
- Experience as an apparel buyer
- Paid salary, bi-weekly
- Bonus opportunities
- Employee Discount
- Health, dental, vision benefits available
- 401k
Job Types: Full-time
