What are the responsibilities and job description for the Events Supervisor position at The North Carolina Arboretum?
Step into a leadership role where nature and celebration come together. At The North Carolina Arboretum, we’re seeking an Events Supervisor to oversee extraordinary experiences in our stunning garden setting, from elegant weddings to our beloved Winter Lights fundraiser. With our supportive culture and meaningful mission, this position offers the opportunity to bring your event expertise to life in a place that inspires. We’re looking for someone who is personable and decisive, with the organization and enthusiasm to coordinate and execute seamless events that leave a lasting impression on our guests.
The hiring salary will be between $51,000 and $57,000 with full benefits offered by the State of North Carolina and the University of North Carolina System. Benefits include paid time off, employer-sponsored health insurance and supplemental plans.
The Events Supervisor contributes to mission delivery through high-impact guest services as the manager of multiple Arboretum events programs and related operations. This position will oversee compliance and management of the in-house beverage service program as well as staffing for both public and private events. The Events Supervisor will coordinate venues for various private and public events, focusing on the Arboretum’s wedding program, which hosts over 50 annual weddings. Other on-site events include indoor events like small private meetings and 150-person presentations in an auditorium setting to outdoor events like our ArborEvenings series and ticketed exhibit receptions, to signature public events across multiple spaces like the Bonsai Expo, and more. In addition, the Supervisor coordinates aspects of the Winter Lights program, a 40-plus day event that serves as the Arboretum’s largest fundraiser. The Events Supervisor also assists other department managers with coordinating internal events such as educational programs, board meetings and events sponsored by the Arboretum. The Supervisor oversees and implements rental agreements, invoices customers, approves payments to vendors, coordinates arrangements for set up and teardown, including audiovisual and catering if requested, and monitors the event for quality control purposes.
The continuity and efficiency of event management is critical to the success of the NC Arboretum Society as the Events area, under the direction of this supervisor, generates important earned revenue used toward strategy. This is done through the evaluation and execution of existing programs as well as the innovation, identification, planning and successful completion of new event opportunities.
Reporting to the Guest Experience Manager, the Events Supervisor provides day-to-day oversight of personnel in the Wedding, Beverage Service, Public Event, and Private Event/rental programs, submits event budget plans for approval by the Guest Experience Manager, has the authority to resolve customer complaints within the policy structure of the Arboretum, and develops and revises applicable policies and procedures for review by Arboretum leadership. The position works independently without daily supervision in tandem with the Guest Experience Manager. This position also supervises several temporary and seasonal workers, utility workers, and Winter Lights staff to execute event coordination.
This role is ideal for someone self-assured and resourceful, who can assess situations and make thoughtful decisions independently. Whether prioritizing tasks or addressing unexpected challenges, you’ll bring a calm and proactive approach that ensures our spaces remain welcoming and well-maintained.
Job Type: Full-time
Pay: $52,000.00 - $57,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Weekends as needed
Application Question(s):
- More than 3 years of event management experience
Ability to Relocate:
- Asheville, NC 28806: Relocate before starting work (Required)
Work Location: In person
Salary : $51,000 - $57,000
