What are the responsibilities and job description for the Medical Front Desk Receptionist position at The Northwestern Children's Practice?
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
- Greet patients upon arrival, check them in, and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based on Physician and NP availability
- Explaining benefits, copays, and charges to clients with questions about their invoice
- Contacting insurance companies to rectify unprocessed claims
- Problem-solving to rectify accounts receivable and insurance problem-claims
- Updating EMR records for missing/outdated documents related to billing and insurance
- Responding to inquiries from clients and staff via email and phone
Salary : $17 - $20
Front Desk Medical Receptionist
ChenMed -
Chicago, IL
Medical Receptionist/Front Desk
Midwest Center for Womens Healthcare -
Des Plaines, IL
Medical Front Desk Receptionist
Internal Medicine - PCMH Practice - Divyang Joshi MD,PC -
Elgin, IL