Inside Sales & Account Success Rep

Inside Sales & Account Success Rep

This role is for someone who loves to win, loves to help, and loves structure. If you want to be part of something real, help build a system that scales, and make a name for yourself — this is it.

Job Description:

• Answer inbound calls and emails — these are warm leads who want to buy
• Respond with precision — estimates must be accurate, fast, and easy to understand
• Take care of your accounts — follow up, keep promises, help them plan ahead
• Use NetSuite to track every quote, every order, and every detail
• Improve systems — if there’s a better way, we want your ideas

You’re a Fit If:

• You like helping people, but you also like hitting goals
• You treat every customer like a long-term client
• You’re fluent in written and verbal communication
• You understand how to prioritize and move fast
• You can learn products quickly and explain them clearly
• You don’t need someone to tell you what to do every day — you just do it

Why Work Here?

• We’re not a startup. We’re not a stale corporate either.
• We’re a company with a sales plan to hit our sales targets and grow fast.
• We give freedom, expect results, and reward performance.
• We serve customers who need us — and we win business from industry giants by doing what they won’t.
• We make buying O-Rings easy. That’s the mission.

The Growth Operator

Inside Sales & Account Success Representative

Location: Clarkston, WA (On-site)

We’re a fast-growing O-Ring and seal distributor doing looking to scale quickly. Our leads come in warm — website traffic, repeat customers, and referrals. You’ll manage inbound sales and take care of accounts like it’s your own business.

This isn’t a cold-call grind. This is inside sales for a company that leads with value, takes care of customers, and builds long-term relationships in an industry that’s been ignored by big players for too long.

What You’ll Be Doing:

• Respond to phone calls and emails from new and existing customers
• Create quotes, process estimates, and follow through until the order is closed
• Manage accounts proactively — remind them, support them, help them grow
• Keep NetSuite CRM up to date — every customer, every quote, every step
• Work with operations to make sure what we promise is delivered
• Help us improve — if you see a gap, suggest a solution

You’ll Succeed Here If:

• You like helping people solve problems
• You take ownership of your work and your customers
• You know how to communicate clearly and professionally
• You move fast and prioritize accurately
• You want to grow with a real company, not just “clock in”

Requirements:

• 2 years in inside sales or account management
• Experience with technical products or industrial customers preferred
• You’re comfortable with CRM and ERP systems (we use NetSuite)
• Strong written and phone communication
• Based near Clarkston, WA — this is not a fully remote role

What You’ll Get:

• Competitive salary performance bonus
• Career growth inside a company looking to also grow.
• Hands-on training, no fluff, real-world execution
• A voice at the table — your work will shape our systems and customer experience