What are the responsibilities and job description for the Housekeeping Supervisor position at The Oceanfront Litchfield Inn?
Overview:
What will you be doing?
Want to know more? Check out www.brittainresorts.com!
Connect with us! @brittainresorts
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
What will you be doing?
The Housekeeping Inspector/Quality Assurance Supervisor is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates, including, Housekeeping Room Attendants, Housepersons and Public Area Attendants to ensure the hotel’s quality standards are met. Additionally, based on business need, the Quality Assurance Supervisor will be expected to perform regular housekeeping duties as directed by resort management.
:
Housekeeping Inspector/Quality Assurance Supervisor responsibilities include, but are not limited to:
- Assists with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently.
- Thoroughly inspects the hotel’s guest rooms, common areas, and storerooms to ensure cleanliness standards are met.
- Updates appropriate team members of the status of each guest room.
- Documents the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues.
- Inspects for any damages and immediately reports to the manager.
- Efficiently manages, stocks, and controls linen, supplies, and equipment and closets.
- Performs cleaning duties based on business volume and the resort’s needs.
- Completes daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed.
- Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
- Addresses guest concerns promptly and effectively, taking appropriate actions to resolve issues.
- Greets guests and provides prompt and courteous service.
- Other duties as assigned.
What are we looking for?
- Previous housekeeping inspector/supervisor experience required
- Valid Drivers License and clean driving record required
- Must be able to stand for long periods of time
- Passion for providing exceptional service to guests and team member
- Strong attention and care to details; enjoyment of cleaning
- Responsibility, reliability, and honesty
- Teamwork and collaboration
- Must be able to communicate clearly and professionally with guests, coworkers and supervisors
What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
- Medical and Dental insurance
- Supplemental insurance plans (ex. Vision, Life, etc…)
- Paid Time Off
- 401(k) retirement plan with company match
- Bereavement Leave
- Jury Duty Pay
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Tuition Reimbursement
- Resort Accommodations Discount
- And more!
Why choose Brittain?
Join our team and explore a variety of hotel and resort job opportunities with Brittain Resorts & Hotels! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests. Complete your application today for one of our immediate openings, and sign up to receive notifications about featured job opportunities here: www.brittainresorts.com/careers-email-sign-up
Want to know more? Check out www.brittainresorts.com!
Connect with us! @brittainresorts
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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
