What are the responsibilities and job description for the Accounts/Customer Service Manager position at The Office BOSS, Inc.?
Accounts/Customer Services Manager
LOCAL to the Truckee Area ONLY (within commuting distance)
The Office BOSS has a position open in our Truckee Services facility, near the Truckee Airport.
- Accounts/Customer Service Manager: This position involves a wide range of tasks involving all aspects of managing Accounting AR/AP, Customer Accounts, Retail Store Management and Inventory, Purchasing, Receiving. This is a key role working directly with the BOSS Management team. Activities and requirements are Multifaceted and Multidisciplined including Basic Accounting, Personnel and Account Management, Inventory Control, direct customer interaction with Retail Sales and Shipping Assistance. FT
Additional Responsibilities include assisting with customer service in retail sales of Shipping Services, Office Products and Printing Services.
Duties as Accounts/Customer Service Manager:
* Provide a Key role in AR/AP Accounting and Account Management.
* Work closely with the eCommerce Office Product team in Managing/Receiving and satisfying daily office product orders.
* Catalog & Retail Store product knowledge and assistance.
* Customer Care as a BOSS Teammate for all aspects of shipping services and retail sales.
This person will report directly to the Store Manager and work closely with eCommerce Customer Service and BOSS Management.
The right candidate will have the following characteristics:
1) Attention to Detail and very strong work ethic with a desire to help customer's find solutions.
2) Excellent communication and customer support skills--Develop strong relationships with our customers and build Account sales.
3) Computer Skills: Proficiency with MS Office and a comfort in learning new software applications; Familiarity with shipping services software (Postalmate) is a plus, but not required)
4) High integrity with absolutely no drug or alcohol issues. Ability to work with Customer and Team sensitive data with honesty and integrity.
5) Self-Motivation with a desire to move fast and accomplish all goals.
6) Leadership and self-starter characteristics that will create and maintain a level of excellence in both the store and with fellow BOSS Team personnel.
7) Hands-on style: Solve problems and find solutions!
8) Maturity and Confidence with a desire to help others in a positive friendly manner.
9) Ability to lift up to 50 lbs boxes; standing and serve customers.
This position will be based out of the Truckee Services location, out near the Truckee Airport.
Visit www.TheOfficeBOSS.com -- "Join The BOSS Team" for an application:
OR: Stop by any Office BOSS retail location in Truckee or Reno and ask for an Application for Employment.
Application may be submitted via email or faxed to 530-587-6228 (or dropped off at any BOSS store)
Retired? The Office BOSS appreciates intelligent and capable seniors with a good work ethic! If you can still move and think fast... we want you!
Come join the BOSS team!
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $22 - $28