Office Manager at RV Resort

Overview

Overview: The Old El Camino Hospitality Group develops and operates resort style RV parks in Texas. Our aim is to curate guest experiences that will form lifetime memories by providing exceptional service and topflight amenities. We run a tight ship and are always on the lookout for exceptional team members. At the Old El Camino we love God, The Texas Flag, our Veterans, Pecan Pie, Puppy Dogs, Live Music, Campfires, Tall Tales, and all things Vintage Americana… If this sound like you and you have a heart for service, we’d love to get to know you…

Team: At full staff, we have a team of 7-10 members who execute all aspects of property operations. We are a systems focused organization with specific daily, weekly, and monthly requirements for each position. We run a tight ship, but we also enjoy what we do and have a lot of fun…

Job description:

Oversees office operations of the resort. This includes but not limited to;

• Maintain positive and welcoming atmosphere within the office.
• Sales, Guest Retention and Occupancy
• Assist property manager.
• Uphold rules and regulations.
• Assist property manager with office staff interviews.
• Oversee office staff.
  • Train office staff on policies and procedures
  • Train office staff on the reservation software
  • Maintain office staff attendance.
• Run and send daily reports.
• Attend weekly update/training (every Thursday) with Camplife.
• Book reservations, check in and out guests, verify all guest documents have been signed and received. Collect payments.
• Create monthly events calendar in Canva to print and share on social media.
• Collect/count/roll laundry quarters.
• Create and maintain inventory checklist of store merchandise. Turn in weekly to the property manager.
• Maintain cleanliness and tidiness of the office.
• Organize and maintain shelves in back office.
• Weekly meeting with property manager.
• Attend monthly staff meeting.
• Attend monthly meetings with owners, property manager and department heads.
• Report to property manager

Experience:

• Candidate must possess a minimum of Associates Degree and have expert level experience with standard software tools
• 2 years experience in Multi-Family, Hospitality management
• The ability to lead a team hold self and other accountable to goals and responsibilities
• A heart for service and a mind for business

Skills:

• Microsoft Office Suite
• Budgeting and Accounting
• Leadership

Compensation:

• Monthly site fee (including water/sewer)
• Up to 500kwh electric per month. You are responsible for all electric charges above 500kwh
• High Speed Internet
• 20% discount on cabins. Up to two (2) times per month. Up to two (2) weeks per month.
• 20% discount at The Old el Camino Camp Store
• $15.00 laundry quarters weekly.
• Rate: Commensurate with Experience