Receptionist

The Orchards Post Acute is located in Bakersfield, CA. We are currently seeking a friendly and dedicated receptionist to join our team in The Orchards Post-Acute. As a receptionist, you will be the first point of contact for patients, visitors, and staff, and will play a crucial role in creating a positive and welcoming environment.

• Job Title: Receptionist
• Position Type: Full Time
• Department: Administration
• Shift Type: AM shift (8:30 AM - 5:00 PM)
• Facility: The Orchards Post Acute
• Location: 730 34th St, Bakersfield, CA 93301

Responsibilities/Duties

• Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere)
• Received and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures
• Operate paging/ telephone system as required
• Answer telephone, determine nature of call and direct caller to appropriate individual or department
• Received requested from within the facility and locate personnel through paging system
• Received inquiries and release information in accordance with established policies and procedures
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not received phone calls due to their condition (May refer such calls to Nurse Supervisor/Charge Nurse)
• Greet visitors, Direct to appropriate office and/or residents’ room
• Give directions/information to visitors, guest, residents, sales representatives, etc.
• Offer beverages to visitors waiting for administrative personnel, as appropriate
• Monitor presence and location of sale representatives in the facility
• Ensure guest/visitors abide by existing rules and refuse admission to persons as directed
• Report suspicious persons/information to supervisor immediately
• Assist with administrative duties as directed (including typing, filing, accounts, etc)
• Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.)
• Fields accurate and complete phone messages, provides callers with necessary and appropriate information, and ensures delivery of messages.
• Distributes and accepts job applications
• Receives supplies and shipments- Alert appointment department for Pick-up
• Maintains the resident/visitor check in/out system, and retains daily list for six months
• Receive, sort and distribute mail as directed
• Operate copier, office machines, etc., as directed
• Operate computer as directed
• Posts daily census
• Assists in the preparation of mailing monthly statements for residents, stuffing envelopes, labeling, etc.
• Monitors residents going outside (leaving through the front sliding doors), and reports to charge nurses when appropriate
• Audits new residents’ charts for accuracy
• Audits Medication and Treatment records weekly for completion, nurses’ signature, etc.
• Audits Intake and Output records weekly for completion
• Files thin records in the in-house overflow charts
• Makes armbands for residents
• Conducts tours of the facility with prospective admissions
• Clean Resident’s Charts
• Follow the safety guidelines and regulations set forth by the facility
• Follow the Emergency Action Plan
• Performs additional duties and assignments, as requested

Educational Requirements:

• Must posses, as a minimum, a High School Diploma education or its equivalent

Experience:

• Must have at least 2-year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Rotating weekends
• Weekends as needed

Experience:

• receptionist in skilled nursing: 1 year (Required)

Work Location: In person

Salary : $17