What are the responsibilities and job description for the Patient Services Specialist for OBGYN in North Portland position at The Oregon Clinic PC?
Love what you do!
At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist to join our OBGYN clinic located at Legacy Emanuel Medical Office Building 2 in North Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with a friendly demeanor, a great positive attitude, and a customer-focused work ethic. Candidates must be detail-oriented, strong at multitasking, and dedicated to high-quality patient care.
Primary duties include welcoming and greeting patients, collecting co-pays, reviewing insurance benefit information with patients, answering phones, scheduling patient appointments, scanning, obtaining medical records, and other duties as assigned. This position must be able to respond to both written and oral communication regarding scheduling changes and communicate with physician team in a timely and accurate manner. We are dedicated to a diverse environment and provide full scope obstetrics and gynecological services. Our ideal candidate has 1-2 years of EPIC experience in an outpatient clinic setting.
Workdays will be Monday through Friday (40 hours a week), with a potential Saturday coverage rotation of 9:00 am-3:00 pm.
Hiring pay based on open position, experience, and credentials:
- Level I - $19.18- $25.96 per hour.
- Level II - $21.10 - $28.55 per hour.
- Level III - $23.21 - $31.41 per hour.
Placement within levels based on specialty group, experience, and additional duties.
Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.
Qualifications:
- Minimum of one (1) year of previous medical front office experience is strongly preferred. Specialty care OBGYN experience is a plus!
- Prior EMR Experience is preferred. Epic experience is a plus!
- Excellent phone and customer service skills.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, staff, and providers.
- Strong commitment to patient care and privacy guidelines.
Additional Benefits:
- Generous Paid Time Off (PTO) 8 paid holidays
- Generous 401(k) retirement plan
- Flexible Spending Account
- Robust Wellness Programs
- Pet Insurance
- 70% of Tri-Met pass covered
- Lots of discounts to local stores and activities
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Our Commitments:
- Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
- A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $19 - $26
