What are the responsibilities and job description for the Patient Services Coordinator- Scheduler position at The Orthopedic Center of St. Louis?
We are seeking an enthusiastic, go getter, a customer-service driven team member to work in the scheduling department of our busy Orthopedic Practice.
Do you have a caring tone, warm smile and are known to provide an exceptional patient experience ...then apply!
Do you love to work with amazing people and help patients?
Then APPLY!
The position is Monday through Friday, our office is open from 8-5.
No weekends or evenings.
Health care experience and scheduling is a plus, but not necessary.
Principle Duties:
- Answer phone calls in a warm and friendly manner for appointment scheduling
- Answer phone calls regarding medical and non-medical questions
- Relays relevant information to the appropriate internal staff
- Contributes to overall positive work environment with a great attitude
- Schedule follow-up appointments for patients
- Obtain and verify patient information, including insurance details.
- Scanning
- Patient chart preparation
- Collaborate with the medical team to ensure smooth scheduling and efficient patient flow.
- Check in patients at the front desk when needed
- Assist patients with the check in process
Additional Duties:
- Back up front desk and medical records
Expectations of All Employees:
- Provide exceptional patient experience
- Exhibit professionalism and ethical behavior at all times
- Maintain strict confidentiality of patient information
- Treat everyone with fairness, integrity and respect
- Adhere to all policies and procedures of the organization
- Offer compassion and kindness
Experience
- Previous Medical Scheduling or related role
- Familiarity with medical terminology and procedures
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
We offer the following benefits;
- Health insurance
- Dental insurance
- Uniform allowance
- Paid holidays
- Generous 401K program at 1 year
- Company paid life insurance
- Fun and collaborative work environment!!
Job Type: Full-time
Pay: From $19.50 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Medical Specialty:
- Orthopedics
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical scheduling: 2 years (Required)
Work Location: In person
Salary : $20