Demo

Care Coordinator

The Outlook at Windhaven
Plano, TX Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/5/2025

Job Description

Job Description

Position Description : POSITION SUMMARY :

The Residential Care Coordinator is responsible for coordinating, supervising, and evaluating the care of

residents in assisted living. Schedules and training care staff and ensures that clinical services are

delivered in accordance with regulations and professional standards. You will communicate with

families and medical professionals as needed and ensures care plans for residents.RESPONSIBILITIES :

Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents and co-workers. Assessment of high-risk residents for pressure sores, weight changes, and other preventive care as outlined in the resident plan of care. Develop and revise resident service plans, to reflect residents status.

Monitor residents for changes in condition, ensure M.D., family, and Director of Assisted Living and Resident Services are notified, and appropriate documentation is reflected in the medical record. Review and follow-up all consultant reports in a timely manner.

Reviews monthly physicians orders and ensures accuracy.

Complete performance evaluations of all licensed nurses.

Notify Director of Assisted Living and Resident Services of incident reports concerning abuse

Thoroughly investigate any complaints and concerns and report to Director of Residential Services Ensures all assisted living regulations are followed.

Review nursing policies and procedures annually, updating and developing them as needed.

Attending all assigned committee meetings- i.e., quality assurance, level of living.

Ensure adequate staffing within the facility budget.

Facilitate Alzheimer Support Group

Provide ongoing training for staff regarding Alzheimers Disease and other age-related topics. Review incident report documentation and ensure follow-up according to facility policy.

Make rounds to verify clinical compliance and quality of care and provide coaching and disciplinary action as indicated within the facilities policies and procedures. Monitor meal service and assist as needed.

Monitor staff performance during resident care, observing infection control compliance, safety precautions and resident / employee interactions. Coach, train, and direct staff regarding operational and clinical issues of Assisted Living as well as the policies and procedures of The Outlook at Windhaven. Ensure resident / patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards Maintain good attendance record

Coordinate nursing call-ins Monday through Friday, including recording reasons for call-ins and replacing call-ins as indicated within departmental guidelines Develop and maintain the scheduling of all nursing employees, including preparation of posting of master time schedule within one week of the ending of the current schedule, posting approved changes as required, maintaining the completed master time schedule for one year Monitor and maintain the position control status within the department adhering to required staffing ratios within approved budget for each shift, notify the DAL of any open positions as requested Assist with pre-screening of job applications, including conducting first-round interviews, verifying license and misconduct registry and checking references Orient new employees to the staffing and scheduling procedures (i.e. call-ins, schedule changes, shift switches) Process all employee action forms, time-off requests and all other employee change forms to payroll according to schedule, if applicable Maintain time and attendance records of all nursing staff including tardies, and absences to enforce attendance policy according to point system and approved time off Reconcile all nursing personnel time records for payroll according to schedule

Prepare variance report concerning overtime usage, temporary staffing and open positions every two weeks; provide verbal report to DON as requested following the close of the pay period Assists with distribution of bi-weekly payroll if applicable

Schedule approved time off requests per departmental guidelines and policies and post approved vacation schedule for time off requests Maintain confidentiality of residents and employees

Act as a liaison with other departments and outside agencies, including high-level staff

Act as a project manager for special projects assigned by DAL, which may include planning and coordinating multiple projects, disseminating information, coordinating direct mailings, creating brochures, etc. Maintain filing systems; retrieve information when needed

Assist other Assisted Living teammates as needed and / or assigned

Other duties as assigned by Director of Assisted Living and Resident Services. Additional Information : MINIMUM QUALIFICATIONS :

Valid Texas R.N. / LVN license

Demonstrated supervisory and managerial skills.

Ability to perform Essential Duties as outlined below.

Knowledge of current professional nursing theory and practice

Knowledge of state and federal regulations related to Assisted Living and effect resident care. Demonstrate technical, assessment and documented skills.

Ability to organize workflow, respond to emergencies and note detail.

Ability to maintain a positive, stable disposition in performing work in association with staff and residents. Ability to maintain a high level of performance in an environment of frequent demands and changes. Excellent verbal and written communication skills

Genuine caring for and interest in elderly and handicapped people

Ability to comply with Resident Bill of Rights and the employees responsibilities.

Ability to comply with facilities policies and procedures.

Ability to perform work tasks within the Physical Demand Requirements as outlined below.

Ability to comply with PC&S and departmental safety policies and procedures.

Excellent verbal and written communication skills

Ability to read, write and effectively communicate in English.

Excellent computer skill

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